Freelight Energy Reviews
About Freelight Energy
My name is Pete and I am the hands on director of Freelight Energy. My team and I have been installing solar systems and now battery storage on homes and businesses across the Mornington Peninsula and beyond since 2010. We are proudly 100% Australian owned and operated.
The solar industry has seen many ups and downs, often referred to as ‘the solar coaster’. We’ve always maintained the best industry practices and provide impressively high standard installations, which has been key to remaining in business throughout sporadic industry downturn.
Over the years, we have sub-contracted to many solar retailers as installers. We’ve been fortunate enough to work with some fantastic retailers, who we still complete installations for. Unfortunately, we’ve also worked with some very average retailers and these experiences have inspired me to step away from sub-contracting, cut out the middle-man and move toward providing an end-to-end service of smart solar solutions.
What pushed me over the edge? Seeing countless solar retailers mislead their customers as to how their solar system will reduce their spend on energy. These retailers proceed to sell their customers “crap solar”, which is generally the system the retailer makes the most profit out of rather than the system that is best suited to the customers needs.
Far too frequently the expectations of the customer are not met because of a breakdown in communication right from the beginning. Sub-contracted installers often arrive to install a solar system that simply does not fit the roof because the salesperson doesn’t adequately understand the process or what is required. The worst case scenario is when a customer is sold a “premium” solar panel and/or inverter for a premium price and receives a poor quality system.
When you call me you won’t be speaking to an overseas call centre and you won’t be sold a fixed price package with hidden costs. You won’t be passed on to an inferior subcontractor to complete the job and you won’t be messed around by people who don’t show up on time.
Whether you want to lower your bills, do your part for the environment or keep the lights on when the power goes out, I can provide you with accurate information, reliable products and great service to ensure that your needs and expectations are met.
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