EvoHeat Heat Pump Hot Water Systems: Independent Review by Solar Choice

Note: Solar Choice is not associated with EvoHeat Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

At a Glance: EvoHeat Heat Pump EVO270-E Scores 4.25 out of 5

Scoring is based on our heat pump scorecard which is consistently applied to each brand and heat pump on the Australian market.

$$$ Price: The EVO270-E typically falls in the $3,300–$4,100 price range, making it a mid-range option. It is eligible for government rebates due to its R290 refrigerant and energy efficiency performance.

• 5/5 – Company Backing and Trustworthiness: EvoHeat is a well-established Australian brand with a strong presence, 15+ years in the market, physical offices, and a diversified product range beyond hot water systems (including pool heating and HVAC). This earns them the full score for backing.
• 3/5 – Warranty Offer: EvoHeat offers a 6-year tank warranty, 5-year compressor warranty, and 2-year parts and labour coverage. While industry standard, the limited labour coverage reduces the overall peace of mind.
• 5/5 Customer Reviews: EvoHeat’s has minimal customer feedback though it is largely positive. We strongly recommend independent research to verify customer experience with this product.
• 4/5 Functionality: The EVO270-E includes WiFi connectivity (via optional app), a clear LCD controller, and multiple built-in heating schedules. However, its noise level is 46 dB, and we’re not sure of the testing conditions thus it exceeds the 45 dB quiet benchmark and may not be suitable for installation near bedrooms or living spaces. Heating power is excellent at 14.8 watts per litre, indicating strong hot water recovery times. This earns 4 out of 5 possible points in our scoring system.

Finals score 4.25 out of 5 points

Please note that the Solar Choice score card reflect our opinions only. Customers are encouraged to due their own research.

Company Background 

EvoHeat Hot Water PTY LTD (ABN 53 620 974 807), is a prominent supplier of heat pumps in Australia, with over 15 years of experience in the industry. The headquarters are located at 8 Hasp Street, 17 Mile Rocks, Brisbane, QLD 4073. 

EvoHeat’s services extend across Australia, South East Asia, and the Pacific Region, covering a range of products from basic domestic hot water systems to commercial water and space heating and cooling solutions. Their experience has established them as a key player in the market for heat pump technology.

EvoHeat Heat Pump Models Available

EvoHeat currently offers several models of all-in-one heat pump hot water systems tailored to suit both domestic and commercial applications. The most popular residential models are part of the 270L and 315L ranges.

• EVO270-1: A residential 270L system with proven efficiency and reliability.
• EVO270-E: The latest 270L model featuring R290 refrigerant for improved environmental performance and rebate eligibility.
• EVO315-C: A high-powered 315L commercial-grade system designed for larger households or small businesses.

All models include built-in timers, LCD control interfaces, and are compatible with solar PV systems. The EVO270-E and 315-C also offer optional WiFi connectivity for remote monitoring and control.

Evoheat Heat Pump Costs & Pricing

How Much Do EvoHeat Heat Pumps Cost?

EvoHeat heat pump water systems are positioned in the mid-to-upper pricing tier, reflecting their high performance, Australian-based support, and strong warranty terms. Below is an overview of estimated retail pricing (excluding installation and rebates):

Government Rebates Available:
EvoHeat heat pumps qualify for substantial incentives under the Small-scale Technology Certificates (STC) scheme and other state-specific programs such as:

• Victorian Solar Hot Water Rebate
• NSW Energy Savings Scheme

The STC value alone can reduce system costs by up to $2,550, depending on your climate zone and installer pricing.

EvoHeat Warranty Information

EvoHeat provides a consistent and straightforward warranty policy across its residential and commercial heat pump models. Here’s how the warranty terms compare by model:

Key Observations:

Labour and component coverage is limited to 2 years across all models, meaning any service costs after this period may fall to the customer.

All models include 5 years of coverage for the heat pump compressor, which is in line with industry norms but is not a standout by any means.

Pros and Cons of the EvoHeat EVO270-E

Pros

• High Efficiency Performance – With 14.8W of heating power per litre, it outperforms many competitors on raw energy output.
• R290 Refrigerant – Environmentally friendly and eligible for maximum STC and rebate claims.
• Strong Brand Reputation – EvoHeat is a trusted, award-winning Australian brand with over 10 years of industry experience.
• WiFi Ready + Smart Control – LCD controller with optional app-based monitoring and scheduling.
• Multiple Timer Settings – Allows for 2+ programmable heating schedules per day for energy savings.

Cons

• Louder Than Quiet Models – Noise level of 46 dB(A) fails the <45 dB quiet category and may not suit sensitive areas.
• Labour Warranty Is Limited – Only 2 years of labour coverage compared to longer options from premium brands.
• Mid-Range Price Without Premium Finish – Around $3,300–$4,100, but lacks premium exterior styling or insulation upgrades.
• WiFi Not Standard – App control is optional and may require an upgrade or additional cost.

Final Verdict on EvoHeat Heat Pumps

EvoHeat heat pumps, especially the EVO270-E, offer strong heating efficiency, smart control features, and are backed by a long-established Australian company. The system performs well in key areas such as energy output, scheduling flexibility, and environmental credentials with R290 refrigerant.

Customer feedback is limited but generally very positive, indicating a strong early reputation. However, the unit runs at 46 dB(A), which is slightly louder than ideal for placement near bedrooms or living areas. Labour warranty coverage is also limited to 2 years, which may be a consideration for long-term peace of mind.

Verdict:
EvoHeat is a solid mid-range option for homeowners looking for a well-featured and efficient hot water heat pump, provided noise sensitivity and labour warranty coverage are not deal-breakers. Remember, it’s best installed in areas where sound won’t be an issue.

For detailed comparisons and rebate guidance, visit our comprehensive list of heat pumps or our compelte buyer’s guide for more amazing reviews.

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James Shand

Marketing Manager at Solar Choice

With half a decade experience in the solar energy industry, specialising in business strategy and marketing for solar companies. He has worked with top solar distributors in Canada and now collaborates with solar manufacturers and installers across Australia via Solar Choice, Australia's leading solar comparison platform. With degrees in business technology, science, and marketing, James combines in-depth market insights with technical knowledge, positioning him as a trusted authority in renewable energy.

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