EvoHeat Heat Pump Hot Water Systems: Independent Review by Solar Choice

Note: Solar Choice is not associated with EvoHeat Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

Review of the EvoHeat Heat Pump Score Card

Price: 3 Mid range – $3,000 – $3500

Efficiency: Score: 3/5 

The estimated COP for the EvoHeat EVO270-1 Heat Pump under typical Australian home conditions (ambient air temperature of 20°C, inlet water temperature of 15°C, and output temperature of 60°C) is between 3.9 – 4.2. This efficiency indicates solid performance in comparison to other heat pumps on the market and is evidence that this unit provides considerable energy savings when compared to traditional electric water heaters.

Warranty Offer: Score: 2/5 

The warranty offer from the Evoheat is 6 years for the tank, 5 years for the compressor and parts, and 1 year of on-site labour coverage for all components. This warranty duration is typical for the industry, ensuring essential protection for consumers who purchase this unit. The labour warranty is on the lower end of what would be considered typical labour coverage with many offering 2-5 years.

Customer Reviews: Score: 5/5 

The EvoHeat EVO270-1 Hot Water Heat Pump is highly rated with a 4.8 out of 5 from 900+ reviews. Users praise its energy efficiency, and its ability to maintain consistent temperatures in colder climates. It’s noted for user-friendly programming, though some customers find the noise level higher than expected and the LED display difficult to read in bright conditions. Overall, customer reviews suggest it offers good value for money and reliable performance.

Functionality: Score: 3/5 

• LCD and Wi-Fi App Control: The EVO270-1 features an LCD touch screen controller and offers an optional Wi-Fi control app for iOS and Android. This allows users to monitor and control their hot water system remotely.
• Heating Element: The unit includes a Hydro-power booster and an auxiliary heating element with a power input of 1.5kW, ensuring efficient and quick heating in volder climates.
• Quiet Operation: The EVO270-1 operates at 48dB(A), which is above the 45 decibel threshold, making it slightly noisier than some other models.
• Stainless Steel Tank Option: This unit comes with a ‘blue diamond’ enamel-coated tank, not a stainless steel tank.
• Refrigerant Used and Global Warming Potential (GWP): The EVO270-1 uses R134a refrigerant, which has a high GWP, impacting its environmental friendliness.

Company Background 

EvoHeat Hot Water PTY LTD (ABN 53 620 974 807), is a prominent supplier of heat pumps in Australia, with over 15 years of experience in the industry. The headquarters are located at 8 Hasp Street, 17 Mile Rocks, Brisbane, QLD 4073. 

EvoHeat’s services extend across Australia, South East Asia, and the Pacific Region, covering a range of products from basic domestic hot water systems to commercial water and space heating and cooling solutions. Their experience has established them as a key player in the market for heat pump technology.

Available in Australia

Evo150-1 | Domestic

The Evo150-1 is designed primarily for domestic hot water needs, offering a compact solution with a 150L storage capacity. It is ideal for small to medium-sized households, accommodating up to three people. This model operates efficiently in temperatures ranging from -7°C to 43°C and features a built-in timer, vacation mode, and optional Wi-Fi control for remote management. The Evo150-1 is notable for its energy efficiency, using heat pump technology to generate around 4kW of heat from just 1kW of energy, resulting in up to 75% savings on hot water costs. Additionally, it comes with a 6-year warranty on the tank and a 5-year warranty on the compressor and parts.

Specifications:

• Storage Capacity: 150L
• Maximum Temperature: 60°C
• Power Input: 0.45kW
• Heating Output: 1.7kW
• Noise Rating: 45dB(A)
• Operating Temperature Range: -7°C to 43°C
• LCD and Wi-Fi App Control: Available (optional upgrade)
• Heating Element: Yes, auxiliary 1.5kW
• Quiet Operation: No, 45dB(A)
• Tank Material: Blue diamond enamel coated
• Refrigerant Used: R134a – very high Global Warming Potential (GWP) 1430

Evo270-1 | Domestic & Commercial

The Evo270-1 caters to both domestic and commercial applications, making it suitable for larger households or small commercial establishments. With a 270L storage capacity, this model supports hot water needs for up to six people. It maintains stable performance in a temperature range of -7°C to 43°C. The Evo270-1 includes advanced features such as a hydro power booster, smart control with built-in timers, and an optional Wi-Fi control app. Its efficient heat pump technology produces 4.27kW of heat from 1kW of energy, significantly reducing operating costs. The model is backed by a 6-year tank warranty and a 5-year warranty on the compressor and parts.

Specifications:

• Storage Capacity: 270L
• Maximum Temperature: 60°C
• Power Input: 0.94kW
• Heating Output: 3.6kW
• Noise Rating: 48dB(A)
• Operating Temperature Range: -7°C to 43°C
• LCD and Wi-Fi App Control: Available (optional upgrade)
• Heating Element: Yes, auxiliary 1.5kW
• Quiet Operation: No, 48dB(A)
• Tank Material: Blue diamond enamel coated
• Refrigerant Used: R134a very high Global Warming Potential (GWP) 1430

Evo315-C | Domestic & Commercial

The Evo315-C is specifically engineered for commercial use and large residential applications, offering a substantial 315L storage capacity. This model is designed to replace existing 315/400L electric boilers without the need for additional plumbing or electrical modifications. It operates efficiently in temperatures from -5°C to 43°C and includes features such as a hydro power booster, smart control with built-in timers, and an optional Wi-Fi control upgrade. The Evo315-C can generate up to 10.8kW of heat, using a fraction of the energy compared to traditional systems, and it offers a significant reduction in energy consumption. The unit comes with a 5-year tank warranty and a 2-year warranty on parts.

Specifications:

• Storage Capacity: 315L
• Maximum Temperature: 60°C
• Power Input: 1.46kW
• Heating Output: 6kW
• Noise Rating: 52dB(A)
• Operating Temperature Range: -5°C to 43°C
• LCD and Wi-Fi App Control: Available (optional upgrade)
• Heating Element: Yes, auxiliary 4.8kW
• Quiet Operation: 52dB(A)
• Tank Material: Blue diamond enamel coated (no stainless steel option mentioned)
• Refrigerant Used: R134a
• Global Warming Potential (GWP): 1430

Each EvoHeat model is designed to provide efficient and reliable hot water solutions, catering to a variety of household and commercial needs. With advanced features and robust warranties, these heat pumps offer a significant upgrade over traditional hot water systems, promoting energy efficiency and cost savings.

Evoheat Heat Pump Costs & Pricing

Evo150-1 | Domestic: $3,000 -$3,500

Evo270-1 | Domestic & Commercial: $3,000 –  $3,500

Evo315-C | Domestic & Commercial: $4,000 – $4,700.00

Warranty Information for EvoHeat Heat Pumps

It’s an important note that the Evoheat only offer 1 year warranty on site labour. Many brands offer longer labour warranties, often around 2-5 years, to align with the parts warranty and provide better customer assurance.

Pros and Cons of the EvoHeat EVO270-1 Heat Pump

Pros

1. Energy Efficiency: COP between 3.9 and 4.2 for solid energy savings​​​​.
2. User-Friendly: LCD touch screen controller and optional Wi-Fi control for remote monitoring​​.
3. Heating Performance: Hydro-power booster and 1.5kW auxiliary heating element for quick heating​​.
4. Warranty: 6 years for the tank, 5 years for the compressor and parts, and 1 year of on-site labour​​.
5. Customer Satisfaction: 4.8/5 from 855 reviews, praised for energy efficiency and consistent temperatures​​.

Cons

1. Noise Level: Operates at 48 dB(A), slightly noisier than some models​​​​.
2. Display Readability: LED display can be difficult to read in bright conditions​​.
3. Environmental Impact: Uses R134a refrigerant with high Global Warming Potential (GWP)​​​​.
4. Tank Material: Comes with a ‘blue diamond’ enamel-coated tank instead of a stainless steel tank​​ option.
5. Short Labour Warranty Offer: A 1-year labour warranty for a heat pump hot water system is generally considered on the lower end of the spectrum and may be viewed as a disadvantage compared to competitors offering more extended labour warranties.

Is the Evoheat Heat Pump Worth It?

The Evo270-1 heat pump offers several advantages for residential use. It has some of the largest number of positive product reviews we’ve seen in an integrated heat pump and it is repeatedly praised for its energy efficiency and user-friendly features.

However, there are some drawbacks to consider. This heat pump uses R134a refrigerant, which has a high global warming potential, making it less environmentally friendly compared to alternatives with more sustainable refrigerants. Additionally, the short 1-year labor warranty raises concerns about the long-term durability of parts, especially given that other competitors offer 2-5 years of labor coverage. This issue, however, doesn’t seem to be frequently mentioned in customer reviews and feedback. Users have also reported that the heat pump is noisier than expected and that the LED display is difficult to read in bright light, impacting its overall usability.

Weighing the pros and cons the Evo270-1 heat pump is a reasonable choice for those looking to save on hot water costs and who prioritise customer reviews as the primary marker of a units reliability. However, if functionality, noise level and environmental impact are significant concerns for you, it’s likely worth exploring other models. 

Evoheat Heat Pump Technical Specifications

See the full technical specifications on the EvoHeat Hot Water Heat Pumps:

• Evo 150-1 Manual
• Evo270-1 Manual
• Evo 315-C Manual

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James Shand

Marketing Manager at Solar Choice

With half a decade experience in the solar energy industry, specialising in business strategy and marketing for solar companies. He has worked with top solar distributors in Canada and now collaborates with solar manufacturers and installers across Australia via Solar Choice, Australia's leading solar comparison platform. With degrees in business technology, science, and marketing, James combines in-depth market insights with technical knowledge, positioning him as a trusted authority in renewable energy.

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