Sure Solar Reviews

Rated 4.20 from 10 reviews

About Sure Solar

Sure Solar is a locally based and operated company with over 10 year Industry experience who understand the challenges Queenslanders face with their electricity usage. Sure solar understands the local electricity networks giving you the best advice to take control of your electricity usage. We only use locally based suppliers, giving our customers the added satisfaction of after sales service and retaining money in the local economy, not to interstate and multi-national companies. With an Australian and Eastern European owner we understand the Australian sun and commit ourselves to European quality.Sure Solar’s business foundations are based solely on referrals, which means our customer service is at the forefront of our business. At Sure Solar we are Industry professionals and handle your solar experience from start to finish.

Workmanship Warranty

12

Address

236 River Terrace Kangaroo Point QLD 4169

Phone

0478 686 757

ABN

32 607 488 666

In Business Since

2015

Office Locations

Brisbane - QLD Sunshine Coast - QLD Toowoomba - QLD Northern Rivers- NSW Sydney-NSW

Number of Employees

Under 10

Number of Installations Completed

3,000

Number of Commercial Installations

30

Largest Commercial System

500kW

Accreditations verified by Solar Choice

  • Electrical Contractors Licence
  • CEC Accredited Installer
  • CEC Approved Retailer
  • Master Electrician
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

15th September 2022
Nerida
QLD - 4007
6kW system
5.00

Installer Comments

Installed efficiently on date set 2 months prior

Solar Panel - Risen

5.00

.

Solar Inverter - Sungrow

5.00

.

2nd March 2022
Damien
QLD - 4215
10kW system
3.00

Installer Comments

Very responsive in the quoting stage and very helpful. However, communication between departments was less than optimal as they did not have all parts prepared for the installation. Took 5 weeks and many follow-ups to get someone out to complete the work. Up until then was very happy. Shame it had a bad ending.

Solar Panel - Risen

5.00

Solar Inverter - Sungrow

5.00

Good (but not amazing - better export functionality would be beneficial) online portal to track solar output, feed-in, load etc.

13th September 2021
Maria
QLD - 4226
10kW system
4.00

Installer Comments

I chose Sure Solar due to the sales person taking the time to understand my needs and to help me choose the most suitable system. However, once the order was taken I didn't hear from them again and everything was then left up to the installer to complete the process (ironically the installer was another company that I did not choose but had quoted). I think Sure Solar could also have followed up with a quick call once installation was complete to ensure I was happy with the installation process, and to check I could use and understand the monitoring app on my phone. Overall I would recommend Sure Solar but I think their after-sales service can be greatly improved.

Solar Panel - Jinko

5.00

No comments

Solar Inverter - Sungrow

5.00

No comments

14th June 2021
Stuart
QLD - 4509
6kW system
5.00

Installer Comments

Efficient.

Solar Panel - JA Solar

5.00

Solar Inverter - Sungrow

5.00

25th May 2021
-
6kW system
5.00

Installer Comments

.

Solar Panel - Longi

5.00

.

Solar Inverter - Sungrow

5.00

.

25th May 2021
-
6kW system
5.00

Installer Comments

.

Solar Panel - Longi

5.00

.

Solar Inverter - Sungrow

5.00

.

1st June 2020
Eckart
NSW - 2075
10kW system
1.00

Installer Comments

Arrived on site and proceeded to want 20% more money and reduce the scope. Had to cancel definitely not recommended!

28th April 2019
Paul
QLD - 4306
10kW system
5.00

Installer Comments

Included 2.4kwh of solar watt batteries.

20th May 2018
Paul
QLD - 4208
2kW system
5.00

Installer Comments

Good and reliable job done

9th November 2017
Paul
QLD - 4350
5kW system
4.00

Installer Comments

The installation of our system went smoothly and SureSolar were very easy to deal with and professional at all times. There were a few issues when we received the invoice but these were quickly sorted out. I selected a Fronius Primo inverter which is operating well but the OEM website is not very helpful to get the SolarWeb monitoring software operational when an install issue arises.