UNIfied Energy Services Reviews

Rated 4.29 from 7 reviews

About UNIfied Energy Services

UNIfied Energy Services is your renewable energy partner. Our commitment to sustainability is built upon producing measurable energy savings and delivering results. We serve all Australian households and commercial businesses and we’re passionately engaged with renewable energy and technology as a thriving global trend.

We will design a Solar or LED solution that meets your specific needs, show you how you can benefit from a range of government incentives and guide you through every stage of the installation process. We adopt a personalised and integrated approach where we promise to actively listen and effectively respond so that you can experience the UNIfied difference.

UNIfied Energy Services is a Clean Energy Council Approved Solar Retailer

We are committed to raising the bar in the solar industry. UNIfied has signed on to the Clean Energy Council Solar Retailer Code of Conduct – the only solar industry code of conduct authorised by the ACCC.

Workmanship Warranty

10

Address

Level 2, 21 Moray Street Southbank NSW 3006

Phone

1300 817 847

ABN

25 159 716 515

In Business Since

2012

Office Locations

Southbank - Melbourne, Victoria

Number of Employees

30-50

Number of Installations Completed

30,000 +

Number of Commercial Installations

1,200 +

Largest Commercial System

100kW

Accreditations verified by Solar Choice

  • Electrical Contractors Licence
  • CEC Accredited Installer
  • CEC Approved Retailer
  • Master Electrician
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

17th February 2024
VIC - 3196
6kW system
3.00

All good in the end.

Installer Comments

Initial research indicated Unified to be a good company. Sales team excellent, took time to answer all of my 'due diligence' questions (and there were a lot!). Then Christmas break occurred and communication was woeful, by this time we had shortlisted the companies and signed with Unified. Days and weeks happened, no response to my contacts as to whether the company was on break, when system may be installed, nothing. We wondered if they had gone out of business! Then notified that installers would contact us, it didn't happen. Ten days later we received a promotional email from Unified and I wrote back promptly to explain why exactly we would not be recommending the company. From there things moved quickly, management oversaw the process. All finished now, but installers were casual and unprofessional in their communication and were not fluently English-speaking. Same for Inspector sent. Slightly worrying. But end product working well for first three days at this point.

Solar Panel - JA Solar

5.00

Good reviews, nice aesthetic, very effective solar capture.

Solar Inverter - Solis

5.00

Reviews good, working well, slimline.

20th November 2023
Gary
VIC - 3084
6kW system
5.00

Installer Comments

Very Professional proposal and orgainisation of instalation

Solar Panel - JA Solar

5.00

Still working fine

Solar Inverter - Solis

5.00

Doing the job no problems wifi monitoring easy to connect

Installation Photos

25th October 2023
Marian
SA - 5089
10-15kW system
5.00

Review left 2 years after system installed

Installer Comments

Fantastic people.came on time very well organized.very friendly and answered all my concerns .highly recommended. Ja

Solar Panel - JA Solar

5.00

Will monitor for next 12months only 9 months old.

Solar Inverter - SolarEdge

5.00

Happy so far.

1st August 2023
Ben
VIC - 3805
6kW system
2.00

Installer Comments

Happy with the contractors who installed my system, however Unified energy were not great. 1. Site inspection time they offered was not possible and they said they will reschedule. 2 weeks later I had to call and follow up. After reschedule the site inspector was over 15 minutes early and I was not home. 2. Cost blew out after site inspection, add another 10%. Scissor lift and extra cabling required. They say there can be added cost after inspection, but $1,000 increase after already paying a deposit on original quote without knowing it would be that significant was a bit rough. 3. 2 weeks after site inspection I had to follow up again on when installation would begin. When they did call me back with a time they said it would be 1 day. So I booked the day off work and the day before they cancelled the timeslot. 4. Rescheduled a week later for again a 1 day installation for both solar and battery, took 2 days to complete so I needed another day off work unannounced. Work was getting annoyed with all this extra unplanned time off. 5. Finally, I was told to wait for my first electricity bill and it will say "SOLAR" on it, then I can compare companies for best deal. First bill was within a week of install, so I was not bothered. 1 month later new bill comes, still not registered as solar account. No feed in credit, being winter it wasn't a big deal, maybe missed out on $20. So I called up and they said there was a problem with AusNet. The next day I get an email from UNified with my meter upgrade paperwork submitted. Seems the AusNet excuse was a lie and they again failed in their administration. Sales guy did call back and follow up every occasion I called, disappointing how many times I had to chase them though. The system seems good and the contract installers were very good. If you want to have to follow up a company to do their job throughout the whole process, then by all means, go ahead and choose Unified. Otherwise, maybe choose someone else.

Solar Panel - Jinko

5.00

Seems good so far. It is winter, panels are producing electricity still after a month. Five stars for the first month.

Solar Inverter - Solis

5.00

Seems good so far after about 5 weeks. 5 stars for using 1 month. Though no problems so far.

Battery - Alpha ESS

5.00

No problem with battery. With mild use use the 5kw from full charge seems to last from 4pm until about 8am when there is no solar generation. That is not using high powered devices such as electric oven or multiple things such as heater computer and tv for long periods. The app that goes with it is good and easy to use. 5 stars for the first month of use

18th July 2023
Stefan
VIC - 3089
6kW system
5.00

Installer Comments

Easy to deal with, quick to respond, fast and good installation. The system works well.

Solar Panel - JA Solar

5.00

Solar Inverter - Solis

5.00

Works well. The app is not as user friendly.

1st September 2021
Kevin
VIC - 3978
6kW system
5.00

Installer Comments

Easy to deal with and helpful in clarifying process

Solar Panel - JA Solar

5.00

Solar Inverter - Solis

5.00

15th June 2021
Kevin
-
6kW system
5.00

Installer Comments

Process was made easy with good guidance. Could have been more upfront with advice on lack of network connection approvals. Actual installers worked well and cleanly.

Solar Panel - JA Solar

3.00

Not switched on yet. Awaiting inspection

Solar Inverter - Solis

3.00

Not switched on yet. Awaiting inspection