Eco Alliance Reviews

Rated 4.33 from 3 reviews

About Eco Alliance

Eco Alliance are a product supplier and installer of Heat Pump Hot Water Systems based in Melbourne

Address

6 Braeside Dr Braeside VIC 3195

Phone

1300 082 596

ABN

35 627 350 172

In Business Since

2018

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All Reviews

20th June 2025
Greg
-
system
3.00

Heat Pump -Water Leakage

Review left 3 years after system installed

The actual sales process was seamless however the initial installation was unprofessional and substandard. Both tanks were leaning over, subsequently we contacted the company, and the problem was rectified secondly the installers left the site without cleaning up. When the problem/s were rectified, the installer indicated the initial two installers had been sacked.!! (Good result in our view). The issue we have in general with heat pumps is the amount of leakage, approximately 400/500 liters per annum leaks through the TPR valve system, according to 3 different heat pump companies I contacted and a plumbing supply, this is normal. In summary what I'm saving in power I'm losing in water.!!

Heat Pump - Ecogenica

3.00

Whilst the heat pumps are working and haven't, faulted, we have an issue the amount of water leakage through the TPR valve. 400 /500 L per annum. Apparently its normal.?

9th June 2025
Kieran
-
system
5.00

Very happy with service & functionality

Review left 1 year after system installed

Very happy with service & functionality. Excellent efficiency & reliability one year one & going great. Recommended to all our friends & family

Heat Pump - Ecogenica

5.00

Happy with appearance & customer service

Installation Photos

19th September 2024
Ian
VIC - 3218
system
5.00

Eco Alliance provided great service & support

Eco Alliance provided great service / support in providing a quote / service and installation of our Ecogenica - EG-290FR. They provided all the information we needed to make the right choice and then installed and tested the unit to ensure it worked correctly. The installation was very well done with no mess or waste left behind. Best of all the same unit elsewhere we were quoted far more than our price - especially with “no add on cost” other installers have applied. All in all a 10 / 10 experience.

Heat Pump - Ecogenica

5.00

Very good efficiency and warranty

Installation Photos