Natural Solar Reviews

Rated 3.73 from 11 reviews

About Natural Solar

Founded in 2012 by CEO Chris Williams, Natural Solar has installed some of the most high profile solar and battery installations worldwide including Australia’s first Tesla Powerwall and first sonnenFlat solution.

Natural Solar has a reputation and expertise in developing bespoke energy storage solutions to suit the residential, commercial and development markets and is proud to work with State and Federal Government bodies to deliver solar and battery solutions to the Australian public.

Natural Solar has focused on targeting Australian markets with a desire to adopt this new technology, as well as an inherent need, with high power prices and low export tariffs.

Address

17/390 Eastern Valley Way Roseville NSW 2069

Phone

1300 060 928

ABN

79 160 373 688

In Business Since

2012

Number of Employees

30-50

Accreditations verified by Solar Choice

  • Electrical Contractors Licence
  • CEC Approved Retailer
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

17th May 2024
Mani
-
system
5.00

Pre & Post Installation

Installer Comments

The service was very professional and had all my queries satisfied.

Battery - Tesla

4.00

The battery was installed 2 weeks ago. Too early to comment on it's performance.

15th May 2024
Ramy
-
system
5.00

Fantastic Service!

Installer Comments

Had been exceptional dealing with Emmett who answered all of my questions promptly and was extremely helpful supporting any queries I had. I placed an order on the system last Friday and was installed Monday! The best turn around I have ever seen! Extremely happy with the finished product and highly recommended! Thanks again Emmett !

Battery - Tesla

5.00

EV Charger - Tesla

5.00

12th April 2024
Steven
-
system
5.00

Efficient and Value for Money

Installer Comments

Efficient and was helpful and kept informed throughout the entire process. Could not have asked for anything more. Great experience and would recommend to anybody.

Battery - Tesla

5.00

Very happy. East to use with app.

9th April 2024
Steve
-
system
5.00

The sales guy - Alan- was help full and friendly.

Installer Comments

The sales guy - Alan- was help full and explained the process correctly and did not try to up sell. He followed up just after the installation was completed. The installers were friendly and efficient and explained the equipment efficiently. They left the site clean and tidy. The company also rang to make sure that I was happy withn the installation - well done.

Battery - Tesla

5.00

Chose the brand based upon my sons excellence experience.

27th March 2024
Kate
-
system
5.00

The quote wasn't cheap but I was more th...

Installer Comments

The quote wasn't cheap but I was more than satisfied with the results. The two installers were excellent and went out of their way to complete an excellent job. They explained everything and went through the Tesla app. and how everything functioned. In conclusion they organised the grid connection and checked everything was functioning. i could not have been happier. Would certainly have them back if I wanted to upgrade my panels.

Battery - Tesla

5.00

Very happy with the brand and easy to understand the process

20th March 2024
Frank
-
system
1.00

Keen to get the deposit very slow to to...

Installer Comments

Keen to get the deposit very slow to to do anything when ask for deposit back they refused. system not installed

Battery -

1.00

16th January 2024
Ray
-
6kW system
3.00

I don’t have an issue with the product o...

Review left 2 years after system installed

Installer Comments

I don’t have an issue with the product or installation, where I do have a problem is the after sale help which in my case non existent. Recently I have had issues with the solar app that shows the generated Kw and history in which it just stopped displaying. I must have rung support 5 times in 4 weeks with no success. Occasionally I get the same female staff member telling me everyone is busy and someone will call back but no one does. Other times the recorded message says to leave a message but then tells me the mailbox is full! It doesn’t sound like much but to me it’s important. Pretty poor results from a system not 2 years old.

Solar Panel - SunPower

5.00

Solar Inverter - Fronius

5.00

9th March 2023
Luke
-
6kW system
1.00

Installer Comments

Company refuses to get back to me after I've paid a deposit. Call after call after call these guys are absolutely hopeless. We have an entire estate that's mandated to have solar done through natural solar and every single one of them are in arms about how useless they are. The second you pay your deposit you will have the hardest time ever hearing from them again. There are so many other companies out there - DO NOT CHOOSE THIS COMPANY!

Solar Panel - Canadian Solar

5.00

N/A

Solar Inverter - Fronius

5.00

N/a

Battery - Tesla

5.00

N/a

28th January 2016
Tan
NSW - 2155
6kW system
4.00

Installer Comments

Very professional

14th October 2014
Ron
NSW - 2533
3kW system
4.00

Installer Comments

Competitive price ( not the very lowest ) Known brand panels and inverters ( rank well on surveys ) The only well priced competitor who offered personalised site inspection. We are told instalation will be by local people.

7th August 2014
Terry
NSW - 2147
7kW system
3.00

Installer Comments

No information given on how to read meter or what ever. Grade 2 electrician just arrived and then left Emails were not answered over the course of 2 weeks. Happy with initial contact and sales and initial installation.