Helcro Solar Reviews

We had an outstanding experience with Halcro Solar, and we couldn’t be more pleased with the service provided by Luke, Ben, and the entire team. From the initial consultation to the final installation, their professionalism and expertise shone through. They made sure we understood every step of the process and tailored the solution to meet our specific needs. The installation was quick, efficient, and handled with the utmost care. The team was friendly, communicative, and always available to answer our questions. It’s clear that Halcro Solar prioritises customer satisfaction and quality service above all else. Since the system was installed, everything has been running perfectly, and we’ve already seen the benefits of our solar panels. We highly recommend Halcro Solar to anyone looking for reliable, top-quality service and products. They truly go above and beyond!

Response from Helcro Solar

Hi Shandel, thank you so much for taking the time to share your fantastic experience with Helcro Solar! We're thrilled to hear that Luke, Ben, and our entire team exceeded your expectations from consultation through installation. Your feedback means the world to us, and we're proud that we could provide a solar solution that not only meets your specific needs but also delivers the performance and results you were looking for. We always strive to make the solar journey as smooth and informative as possible for our customers. We appreciate your recommendation and look forward to continuing to serve you and other customers with the same level of professionalism and care. Thanks again.

Excellent service. Did everything they promised. Punctual, clean, courteous

Response from Helcro Solar

Hi Peter, thank you for taking the time to share your positive experience. We're thrilled to hear that we met and exceeded your expectations with our punctual, clean, and courteous service. Customer satisfaction is our top priority, and feedback like yours motivates our entire team to continue delivering outstanding results. Thanks again!

Sales process was very professional, no hard selling involved. Installation of heat pump was done by a separate company but managed seamlessly by Helcro. Panel and inverter installation was delayed from date initially agreed, but installation proceeded without a hitch on the revised date. The whole team were very competent, efficient and friendly, and the installation was completed on time.

Response from Helcro Solar

Hi Simon, thank you for taking the time to share your positive experience with us. We truly appreciate your feedback about our professional sales approach and smooth project management. Our team strives to ensure a seamless process, and we're glad we could meet your expectations, even with the slight scheduling adjustment for the panel and inverter installation. We're particularly pleased to hear that our team was competent, efficient, and friendly, and that the installation was completed on time as promised. Your satisfaction is our priority, and we value customers like you who recognise the effort we put into delivering quality service. Thank you for your trust in Helcro Solar.

Great operator, quick, friendly, on time! Had Ben for the install system is working magnificently.

Response from Helcro Solar

Hi Justin, thank you for your fantastic review! We're thrilled to hear that Ben provided an excellent installation experience and that your system is working perfectly. We appreciate customers like you who take the time to share positive feedback. Your kind words mean a lot to our team. Thanks again!