Your Green Planet Reviews
About Your Green Planet
Your Green Planet is a proudly Australian owned business dealing in solar energy and other energy saving products that are efficient and easy to use. We provide excellent service in energy efficient technology. We attempt to keep a constant eye at the market, looking for the latest innovations in the field and choose the best among the products. We pride ourselves in providing the high quality and energy efficient solutions for residential and commercial clients across Australia.
Our dedicated team is always ready to cater to all the queries of the potential clients with their excellent service. They offer the best advice and the best solutions to the customers’ needs.
Your Green Planet was founded in 2010 and has achieved meteoric heights in growth since then due to our team’s sheer dedication and quality of work. Our customer base that has grown mostly by referrals of existing customers speaks volumes about our customer service.
Your Green Planet has a strong presence with offices in Darwin, Melbourne and Sydney.
We got lots of quotes and picked YGP, not because it was the cheapest, but because of the good reviews and it’s was mid-range cost wise. Kumar was friendly and local. I did ask Installers on the day if they could remove an antenna as the spot where panel was put will have birds will poop on the panel and we don’t use the antenna. They said yes, they could but I later saw they didn’t remove it. Install after signing was quick - sign 10/9, installed 15/9 and mostly working. I made payment in full on 15/9. I didn’t not get any paperwork or manuals until 21/9 We also later discovered issues with the monitoring software. The contract electrician had registered the inverter to themselves as a test, so I could not register it. The issue was not resolved until 19/9 when Kumar called Goodwe and sorted it out. Sadly the consumption monitor that I paid extra for still wasn’t showing. I could not scan the code at the back of the monitor because it is installed into the switch board. The electrician had to come out to take it out so we could scan the code. This wasn’t fixed until 1/10. Process after install and resolving the matter took two weeks. Seems they had issues with their electrical contractor who didn’t show up at another site without saying anything to Kumar.
Solar Panel - Jinko
Jink seem to be performing well
Solar Inverter - Goodwe
Goodwe online and phone app to monitor usage is really good.