Note: Solar Choice is not affiliated with Daikin or any air conditioner manufacturer and aims to provide an unbiased review for consumers in Australia.
At a Glance: Daikin Air Conditioners – Score: 4.6 out of 5 (Excellent)
Solar Choice has developed a transparent scorecard to evaluate every major air conditioner brand sold in Australia. Daikin’s 2024 residential split-system range — including Cora, Alira X, Zena, XL, XL Premium, and Floor Standing models — scores 4.6 out of 5 overall, reflecting its strong performance in reliability, technology, and nationwide support.
Brand Reputation & Reliability – 5 / 5:
Daikin is one of the most trusted names in air conditioning, backed by over 50 years in Australia and an industry-leading reputation for reliability.
Australian Presence & Support Infrastructure – 5 / 5:
With its Sydney manufacturing base and 450+ authorised dealers, Daikin offers one of the most extensive service and support networks in the country.
Warranty Strength & Transparency – 4.5 / 5:
Daikin’s 5-year parts and labour warranty is comprehensive, clearly documented, and supported directly by Daikin Australia.
Innovation & Smart Technology – 4.5 / 5:
Features like Streamer Technology, Coanda Airflow, and Intelligent Eye sensors place Daikin among the most advanced brands for comfort and air quality.
Customer Satisfaction & Review Consistency – 4 / 5:
Feedback on independent platforms praises quiet operation and reliability, with minor criticism around premium pricing.
Overall:
Daikin’s systems are quiet, durable, and highly efficient, supported by exceptional local service and engineering. With proven technology and nationwide coverage, Daikin’s 4.6 / 5 Solar Choice Scorecard rating confirms its position as one of Australia’s top-performing brands.
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Overview of Daikin – Company Background
Daikin is a Japanese manufacturer and the only major brand designing and assembling air conditioners in Australia, at its Chipping Norton facility in Sydney. The company has operated locally since the 1960s and is now a key supplier to homes, schools, and businesses nationwide.
Daikin positions itself as a premium brand, focusing on high-quality components, energy efficiency, and advanced air purification. It’s often chosen by homeowners who prioritise comfort, reliability, and local after-sales service.
To better understand how reverse-cycle air conditioners perform across seasons, see our air conditioning and reverse-cycle guides.
Daikin Air Conditioner Range, Efficiency and Performance
Daikin offers several wall-mounted and floor-standing models tailored to different Australian home types. The Cora and Alira X ranges are the most popular for everyday efficiency, the Zena series caters to design-conscious buyers, and XL / XL Premium units provide powerful performance for large living areas.
Cora Series
Daikin’s Cora range is its most widely used model, designed for reliability, energy efficiency, and quiet performance. Smaller systems are ideal for bedrooms, while mid- and large-capacity units cater to open-plan living areas.
| Model | Power Capacity | Efficiency Star Rating* | Indoor Noise (dB) | How It Compares |
|---|---|---|---|---|
| FTXV20W | 2.0 kW Cool 2.7 kW Heat | 5.5 Stars Cool 3 Stars Heat | 19 | Higher efficiency than most 2 kW systems and extremely quiet—ideal for bedrooms or small spaces. |
| FTXV35W | 3.5 kW Cool 3.7 kW Heat | 5 Stars Cool 3 Stars Heat | 21 | Excellent cooling efficiency and quieter than average, performing well in small to medium rooms. |
| FTXV50W | 5.0 kW Cool 6.0 kW Heat | 5 Stars Cool 3.5 Stars Heat | 27 | Strong energy efficiency for a 5 kW unit, outperforming most mid-sized competitors. |
| FTXV71W | 7.1 kW Cool 8.0 kW Heat | 3.5 Stars Cool 3 Stars Heat | 31 | Solid large-room performance; quieter and more efficient than many 7 kW models in its class. |
* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.
Alira X Series
The Alira X Series upgrades the Cora range with Daikin’s Streamer Technology for advanced air purification, plus built-in Wi-Fi, humidity sensors, and refined airflow control for improved comfort and efficiency.
| Model | Power Capacity | Efficiency Star Rating* | Indoor Noise (dB) | How It Compares |
|---|---|---|---|---|
| FTXM25YVMA | 2.5 kW Cool 3.2 kW Heat | 6 Stars Cool 4 Stars Heat | 19 | Exceptional energy efficiency and ultra-low noise; among the best performers in its category. |
| FTXM50WVMA | 5.0 kW Cool 6.0 kW Heat | 5.5 Stars Cool 4 Stars Heat | 28 | Highly efficient and quiet for a 5 kW system, outperforming most comparable models on the market. |
| FTXM71WVMA | 7.1 kW Cool 8.0 kW Heat | 4 Stars Cool 3 Stars Heat | 30 | Efficient and smooth operation in large spaces; slightly quieter than competing premium brands. |
* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.
Zena Series
A designer range featuring sleek finishes in White Hair Line or Black Wood, the Zena combines aesthetics with advanced technology and quiet comfort.
| Model | Power Capacity | Efficiency Star Rating* | Indoor Noise (dB) | How It Compares |
|---|---|---|---|---|
| FTXJ25TVMAW | 2.5 kW Cool 3.2 kW Heat | 4 Stars Cool 3 Stars Heat | 19 | Stylish and quiet with moderate efficiency; comparable to other premium design-focused models. |
| FTXJ50TVMAW | 5.0 kW Cool 6.0 kW Heat | 3.5 Stars Cool 3 Stars Heat | 32 | Balances design and performance; slightly less efficient but quieter than most aesthetic-focused units. |
* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.
XL & XL Premium Series
The XL and XL Premium series are designed for large living areas and open-plan spaces, offering strong airflow and powerful heating. Both use Daikin’s Intelligent Eye sensor to reduce energy use when rooms are unoccupied. The XL Premium adds Streamer Technology and built-in Wi-Fi, making it a more advanced choice for homeowners seeking cleaner air and convenience.
| Model | Power Capacity | Efficiency Star Rating* | Indoor Noise (dB) | How It Compares |
|---|---|---|---|---|
| FTXL80W | 8.0 kW Cool 9.0 kW Heat | 3.5 Stars Cool 2.5 Stars Heat | 33 | Strong large-space performance with efficiency comparable to peers; quieter than average for its size. |
| FTXL95W | 9.5 kW Cool 10.3 kW Heat | 3 Stars Cool 2 Stars Heat | 35 | Efficient and reliable for large open areas, with airflow strength ahead of many competing systems. |
| FTXL95WVMA Premium | 9.5 kW Cool 10.3 kW Heat | 3.5 Stars Cool 2.5 Stars Heat | 34 | Includes Streamer Technology and Wi-Fi; superior air quality and slightly better efficiency than standard XL. |
* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.
How Much Does a Daikin Air Conditioner Cost?
| Capacity | Typical Installed Price | Example Models |
|---|---|---|
| 2.5 kW | $2,000 – $2,700 | Cora or Alira X |
| 5.0 kW | $2,800 – $3,400 | Alira X or Zena |
| 7.1 kW | $3,400 – $4,200 | Alira X or XL Premium |
Pricing reflects supply and installation by authorised Daikin Specialist Dealers. Some high-efficiency models may qualify for VEU (VIC) or REPS (SA) incentives.
Important note: Prices vary by installer, site conditions, and electrical requirements.
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Daikin Warranty for Australian Customers
Daikin provides a 5-year parts and labour warranty across all domestic and SkyAir split-system models purchased and installed in Australia. Coverage includes manufacturing defects in design, materials, and workmanship.
Warranty claims are handled by Daikin Australia Pty Ltd or its authorised service partners during normal business hours. Parts or full units replaced under warranty are covered for the remaining term or 12 months, whichever is longer.
The warranty excludes damage caused by incorrect installation, storm events, pests, or failure to maintain filters and drains. Owners are responsible for cleaning air filters, clearing the outdoor unit area, and replacing batteries as required.
See the official Australian warranty policy here.
Consumer Takeaway: Daikin’s 5-year warranty is comprehensive and straightforward, supported by local service agents nationwide. Its strong documentation and responsive repair process reflect the brand’s long-standing reputation for reliability.
Pros and Cons of Daikin Air Conditioners
| Pros | Cons |
|---|---|
| Industry-leading reliability and local service | Premium pricing through dealer network |
| Excellent energy efficiency (up to 6 stars) | Limited app features compared to some competitors |
| Streamer Technology and advanced filtration | No extended warranty options beyond 5 years |
| Broad national dealer network and support | Wi-Fi optional on some entry-level models |
Conclusion: Our Verdict on Daikin Air Conditioners
Daikin remains a top-tier choice for Australian homeowners seeking a long-lasting, quiet, and efficient air conditioning solution. Its local assembly, strong service network, and innovative air purification technologies make it one of the most proven and trusted brands on the market.
With a 4.6 / 5 Solar Choice Scorecard rating, Daikin combines premium quality with strong after-sales support — ideal for those prioritising performance, health, and reliability.
For official star ratings and efficiency comparisons, see the Energy Rating Register or the Your Home Guide.
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Reviews from Australians who have installed Daikin Air Conditioners
Review left 4 years after system installed
We bought Daikin because they have such a high efficiency rating (as per the government listing).
Daikin 20Kw system installed a2 years back replacing a Mitsubishi Heavy Industries that was 12 years old and starting to give trouble.
