Haier Air Conditioners: An Independent Review

Note: Solar Choice is not affiliated with Haier or any air conditioner manufacturer and aims to provide an unbiased review for consumers in Australia.

At a Glance: Haier Air Conditioners – Score: 4.0 out of 5

Solar Choice has developed an independent & transparent Air Conditioning Score Card to evaluate all the air conditioners available on the market:

Haier Air Conditioners Review – Score: 4.0 out of 5
Solar Choice has developed a transparent scorecard to evaluate every air conditioner brand available in Australia, and Haier’s Cooling Only, Tempo, Quartz, Quartz Plus and Pinnacle Series score 4.0 out of 5 overall, reflecting a brand that delivers strong efficiency in key models, good affordability and modern features, supported locally by Fisher & Paykel Australia.
Brand Reputation & Reliability – 3.5 / 5:
 Haier is a global appliance giant rather than a specialist HVAC manufacturer, but its Australian range is stable, well specified and backed locally by Fisher & Paykel’s established service network.
Australian Presence & Support Infrastructure – 4.5 / 5:
 Haier operates in Australia through Fisher & Paykel Australia Pty Ltd with national parts availability and strong customer support coverage across all states.
Warranty Strength & Transparency – 4 / 5:
 A 5-year parts and labour warranty applies to all domestic split systems, with clearly defined exclusions and a straightforward claims process.
Innovation & Smart Technology – 4 / 5:
 Features such as Wi-Fi control, 3D Airflow, Eco sensors, Self-Clean (indoor & outdoor), UV Protect, and high ZERL ratings position Haier competitively in the mid-range space.
Customer Satisfaction & Review Consistency – 3.5 / 5:
 Feedback on independent review platforms highlights good value for money, quiet operation and decent efficiency, with occasional criticism of app stability and installer-dependent experience.
Overall:
 Haier’s split-system portfolio is affordable, efficient and feature-rich, especially in the Quartz and Pinnacle series. With its 4.0 / 5 Solar Choice Scorecard rating, Haier is a strong contender for homeowners prioritising value and efficiency, particularly in small to medium-sized rooms.

Overview of Haier – Company Background

Haier is a global appliance manufacturer founded in China in 1984 and now one of the world’s largest home appliance groups. In Australia, Haier operates through Fisher & Paykel Australia, giving it strong local support infrastructure, access to national service agents and reliable parts availability.
Haier’s split-system air conditioners are positioned as affordable and efficient systems with modern user features, such as Wi-Fi control, Self-Clean technology, and directional airflow management. The brand focuses heavily on ZERL-rated efficiency, with several Quartz and Quartz Plus models achieving very high star ratings in Australia’s hot and average climate zones.
For guidance on selecting the right type of system for your household, see Solar Choice’s air conditioning and reverse-cycle guides.

Haier Air Conditioner Range, Efficiency and Performance

Haier’s Australian split-system line-up currently spans five main wall-mounted series:

• Quartz Series – higher airflow and strong ZERL efficiency, suitable for everyday use across varied climates.
• Quartz Plus Series – premium efficiency models with UV Protect and enhanced air purification.
• Pinnacle Series – the flagship line offering maximum comfort features, advanced air treatment and high airflow.
• Tempo Series – mid-range systems with Wi-Fi, Self-Clean and good efficiency for bedrooms and small living rooms.
• Cooling Only – best suited to hot-climate regions (QLD, NT, northern NSW) or rooms that do not require heating.

Each series uses R32 refrigerant, a DC inverter compressor, and performance testing that aligns with Australia’s Zoned Energy Rating Label (ZERL).

Quartz Series

Quartz is Haier’s flagship high-efficiency split-system range, available from 2.5 kW to 9 kW. It adds UV Protect for air hygiene, self-clean functions to inhibit mould on the coil, built-in Wi-Fi, and refined airflow (Coanda-style) for even temperature distribution.

The 2.5 kW Quartz model reaches a 10-star cooling rating in hot climates — one of the highest split-system ratings currently on the Australian market.

Example models (Quartz – reverse cycle, average-climate ratings)

Model	Power Capacity	Efficiency Star Rating*	How It Compares
2.5 kW	2.5 kW Cool 3.2 kW Heat	10 Stars Cool ≈3 Stars Heat	Among the most efficient splits on the market
3.5 kW	3.5 kW Cool 3.7 kW Heat	8.5 Stars Cool ≈3 Stars Heat	Excellent efficiency for medium rooms
5.0 kW	5.0 kW Cool 6.0 kW Heat	6 Stars Cool ≈2–2.5 Stars Heat	Very strong cooling, typical heating
6.0 kW	6.0 kW Cool 7.0 kW Heat	4.5 Stars Cool ≈2–2.5 Stars Heat	Competitive for open-plan living
7.1 kW	7.1 kW Cool 8.0 kW Heat	5.5 Stars Cool ≈2–2.5 Stars Heat	Better cooling efficiency than most 7 kW units
9.0 kW	9.0 kW Cool 9.5 kW Heat	4.5 Stars Cool ≈1.5–2 Stars Heat	Good cooling efficiency for large areas

* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.

How Quartz compares to peers:
In the 2.5–5 kW sizes, Quartz competes strongly with premium ranges from Daikin, Mitsubishi Electric and LG on efficiency, while often undercutting them on price. For larger capacities, it’s still above average, though not always best-in-class on heating efficiency.

Quartz Plus Series

Quartz Plus builds on the Quartz platform with enhanced styling and comfort refinements such as upgraded airflow tuning and, on some models, slightly different capacity splits. Customer reviews highlight very quiet operation and excellent temperature control.

Model	Power Capacity	Efficiency Star Rating*	How It Compares
2.5 kW	2.5 kW Cool 3.2 kW Heat	7 Stars Cool 4 Stars Heat	Very efficient heating and cooling
3.5 kW	3.5 kW Cool 3.7 kW Heat	5 Stars Cool ≈3–3.5 Stars Heat	Strong mid-range performer
5.0 kW	5.0 kW Cool 6.0 kW Heat	4.5 Stars Cool ≈3–3.5 Stars Heat	Excellent balance of efficiency and comfort
6.0 kW	6.0 kW Cool 7.0 kW Heat	4.5 Stars Cool ≈3 Stars Heat	Better than most 6 kW alternatives
7.1 kW	7.1 kW Cool 8.0 kW Heat	4.5 Stars Cool ≈3 Stars Heat	Ideal for larger living rooms
8.0 kW	8.0 kW Cool 9.0 kW Heat	3.5 Stars Cool ≈2–2.5 Stars Heat	Typical efficiency for large-capacity units

* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.

Pinnacle Series

Pinnacle models (covered in the Cooling brochure provided) target higher-capacity, high-comfort applications with strong airflow and quiet operation. They focus more on performance in large spaces than maximum star ratings.

Model	Power Capacity	Efficiency Star Rating*	How It Compares
2.5 kW	2.5 kW Cool 3.0 kW Heat	4.5 Stars Cool 3 Stars Heat	Above-average efficiency with premium filtration
3.5 kW	3.5 kW Cool 3.7 kW Heat	3.5 Stars Cool ≈2.5 Stars Heat	Typical for mid-range 3.5 kW splits
5.0 kW	5.0 kW Cool 5.5 kW Heat	3.5 Stars Cool ≈2–2.5 Stars Heat	Balanced performance for medium spaces
7.0 kW	7.0 kW Cool 7.5 kW Heat	2.5 Stars Cool ≈1.5–2 Stars Heat	Standard efficiency; strong airflow
9.0 kW	9.0 kW Cool 9.5 kW Heat	4.5 Stars Cool ≈1.5–2 Stars Heat	Competitive cooling for large areas

* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.

Tempo Series

The Tempo Series is Haier’s main budget-to-mid range, with capacities from 2.5 kW to 9.0 kW. It prioritises reliable comfort, straightforward controls and competitive pricing. Features include DC inverter technology, DRED (demand response) capability, and simple self-clean options; selected newer Tempo M models also include built-in Wi-Fi.

Tempo’s star ratings are modest but reasonable: around 3.0–3.5 stars for smaller sizes, dropping closer to 2–2.5 stars for 5–7 kW models.

Model	Power Capacity	Efficiency Star Rating*	How It Compares
2.5 kW	2.5 kW Cool 3.0 kW Heat	3 Stars Cool 2.5 Stars Heat	Solid choice for small bedrooms
3.5 kW	3.5 kW Cool 3.7 kW Heat	3 Stars Cool ≈2–2.5 Stars Heat	Competitive in the mid-range segment
5.0 kW	5.0 kW Cool 5.2 kW Heat	2.5 Stars Cool ≈1.5–2 Stars Heat	Lower efficiency but very affordable
7.0 kW	7.0 kW Cool 7.5 kW Heat	2.5 Stars Cool ≈1.5–2 Stars Heat	Comparable to other budget 7 kW systems
9.0 kW	9.0 kW Cool 9.5 kW Heat	4.5 Stars Cool ≈1.5–2 Stars Heat	Strong cooling efficiency for larger rooms

* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.

Cooling Series (Cooling-only Hi-Wall)

Haier’s Cooling Series provides cooling without heating, suitable for very warm climates or rooms that don’t need winter heating. These models use inverter compressors and R32 refrigerant, but focus on basic comfort rather than advanced air purification.

How it compares: Cooling-only units are niche in the Australian market; Haier’s options sit in the affordable segment with typical efficiency, but most households will prefer reverse-cycle models for year-round use.

Model	Power Capacity	Efficiency Star Rating*	How It Compares
2.5 kW	2.5 kW Cool –	3.5 Stars Cool –	Standard for small cooling-only units
3.5 kW	3.5 kW Cool –	3 Stars Cool –	Suitable for warm-climate bedrooms
5.0 kW	5.0 kW Cool –	2.5 Stars Cool –	Slightly below average efficiency
7.0 kW	7.0 kW Cool –	2.5 Stars Cool –	Comparable to other budget 7 kW splits

* Star ratings from the Australian Government Energy Rating Register and show efficiency under test conditions — higher stars mean lower running costs.

How Much Does a Haier Air Conditioner Cost?

Capacity	Typical Installed Price	Example Models
2.5 kW	$1,600 – $2,300	Tempo AS25TBMHRA / Quartz AS25QCEHRA
5.0 kW	$2,200 – $2,900	Tempo AS50TCMHRA / AS53TCCHRA / Quartz AS50QDEHRA
7.1 kW	$2,800 – $3,500	Tempo AS71TEMHRA / Quartz AS71QEEHRA

Important note: Prices vary by installer, site conditions, and electrical requirements.

Haier Warranty for Australian Customers

Haier provides a 5-year parts and labour warranty for all domestic wall-mounted air conditioners sold in Australia. The warranty is supported by Fisher & Paykel Australia, giving Haier customers access to an established national service network.
What the Warranty Covers

• 5 years of manufacturer-backed parts and labour
• Both indoor and outdoor units
• Major components (compressor, PCB, sensors, fans)
• Repairs performed by authorised service agents
• On-site service for units installed in accessible locations

What’s Not Covered
Exclusions are similar to most brands and include:

• Damage from incorrect installation
• Poor maintenance (dirty filters, blocked outdoor units)
• Power surges or electrical faults
• Pest or moisture ingress
• Cosmetic damage
• Unauthorised modifications or non-approved parts

Consumer Responsibilities
Owners must:

• Keep proof of purchase
• Clean indoor filters regularly
• Provide safe and reasonable access for technicians
• Ensure installation is performed by a properly licensed installer

How to Make a Claim
Customers can lodge warranty claims through Fisher & Paykel’s Australian service channels or via Haier’s help centre, with contact details clearly listed in the warranty booklet.
Consumer Takeaway
Haier’s 5-year warranty is standard for the Australian market, but strengthened by being supported locally through Fisher & Paykel’s national network. It offers good coverage for the price point and is relatively straightforward to access for most households.

See the official Australian warranty policy here.

Pros and Cons of Haier Air Conditioners

Pros	Cons
Strong efficiency in Quartz / Quartz Plus, including a 10-star cooling model in hot climates	Standard 5-year warranty only; no 10-year compressor extension like some rivals
Competitive supply-and-install pricing, especially for Tempo	Some models (especially older Tempo variants) have modest heating efficiency compared with top-tier brands
Built-in Wi-Fi and app control on Quartz / Quartz Plus and many newer models	Brand recognition and long-term track record in Australian AC still behind Daikin, Mitsubishi and LG
Good real-world feedback on quiet operation and comfort for Tempo and Quartz	Feature sets and styling on entry-level Tempo are simpler than many premium competitors
DRED-ready options support future-facing demand response programs	Install quality and service responsiveness can vary between installers, as with most brands

Conclusion: Our Verdict on Haier Air Conditioners

Haier delivers an impressive combination of value, features and efficiency across its Australian split-system range, particularly in the Quartz, Quartz Plus and Pinnacle series. The brand is well-positioned for households seeking affordable but capable reverse-cycle cooling and heating, with several models delivering efficiency comparable to more established premium competitors.
The Tempo and Cooling-Only ranges provide accessible entry points for smaller rooms and warmer climates, while the Quartz Plus and Pinnacle models add premium filtration and strong overall performance. Haier’s partnership with Fisher & Paykel Australia adds credibility and local support strength.
Overall, with its 4.0 / 5 Solar Choice Scorecard rating, Haier is a compelling option for homeowners prioritising efficiency, quiet operation and affordability, especially in small to medium-sized rooms.