Heat Pump Hot Water System Rebate Victoria – Explained

In Victoria, consumers have the luxury of applying three different rebates to reduce the upfront cost of installing a heat pump hot water system.

Through the federal government a heat pump hot water system will generate a rebate.

If you’re installing a heat pump in Victoria, there are rebates that can be applied from Solar Victoria and the Victorian Energy Upgrades program which will support the purchase of a hot water heat pump.

After combining all three rebates, an eligible customer could expect to deduct up to $2,500 off the upfront costs of the heat pump hot water system.

How These Rebates Work Together

Data from our network of 50+ pre-vetted local installers shows that the average cost of a heat pump hot water system including installation is $4,754 as publish in the Solar Choice Heat Pump Price Index. Here’s an example of how eligible homeowners can combine all three rebates to reduce this cost:

Example Heat Pump QuoteCost
Average Hot Water Heat Pump Cost (Inc. Installation)*$4,754
3 VIC Government Rebates Applied:
➝ Less STC Rebate– $680
➝ Less Solar VIC Rebate– $1,000
➝ Less VEEC Rebate– $675
Average Final Cost (Including Installation)$2,399
*Average Heat Pump Including Installation comes from Solar Choice Heat Pump Price Index

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Federal Heat Pump Rebate – STCs

The federal STC scheme was introduced in 2011 as part of the Renewable Energy Target. The scheme includes heat pump hot water systems to generate certificates (called STCs) in relation to their contribution towards the renewable energy target by reducing carbon emissions.

The installing company will generate and claim the STCs on your behalf, so they can offer you a point of sale discount. This will usually appear on your quote as a line item so you can see the value.

All homes in Australia are eligible as long as an ‘approved heat pump’ is installed. Most heat pump hot water systems that are marketed in Australia have received approval from the Clean Energy Regulator but you can see the full list of brands and models on this page.

How much is the STC rebate for heat pumps?

The size of the rebate depends on the heat pump hot water system that is installed and where you are located. As it requires less energy to heat water in warmer climates, less STCs are generated as less energy savings are made. The Clean Energy Regulator has split Australia up into 5 STC zones which correspond to different rebate values.

STC Zones for Heat Pumps Map

Customers in Victoria will be eligible for STCs in zone 3,4 or 5 depending on their location as roughly shown in the above image. To give you an idea of the rebate available some popular brands and models are listed below:

 STC Zone 3STC Zone 4STC Zone 5
 Northern VictoriaMelbourne and Regional VicColdest Parts of Victoria
iStore R290 270 Litre$648$684$684
Aquatech Dynamic X8$648$684$684
Reclaim Energy REHP-CO2-250SST-V2$648$720$720
Rinnai EHPA300VM 300 Litre$648$684$684
Sanden GAUS-300FQS 300 Litre$684$720$684

Assumptions

  • STCs price of $36
  • System installed in 2025

Victorian Energy Upgrades Heat Pump Rebate

Similar to the federal STC scheme, the Victorian Energy Upgrades program will create certificates which are called Victorian Energy Efficiency Certificates (VEECs). VEECs can be created by upgrading an old gas or electric hot water system to a solar hot water or heat pump hot water system.

One VEEC is equivalent to 1 tonne of CO2 abated. An installer will need to get evidence of your existing hot water system that they will decommission as part of the upgrade to determine the VEECs value that can be applied.

The VEECs are available for upgrades from electric storage hot water systems or gas instantaneous or storage systems. If you are upgrading from solar hot water, gas boosted solar, heat pump or electric boosted solar you will not be eligible for this rebate.

You can estimate the rebate value using the Essential Services Commission’s calculator on their website. To give you an idea we have estimated the rebate value below for a number of common heat pump models:

 Upgrade from Electric Water HeaterUpgrade from Gas Water Heater
iStore R290 270 Litre$675$600
Aquatech Dynamic X8 $675$525
Reclaim Energy REHP-CO2-250SST-V2$750$675
Rinnai EHPA300VM 300 Litre$675$600
Sanden GAUS-315FQTS 300 Litre$750$675

Assumptions

  • VEECs price of $75
  • System installed in 2025

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Solar Victoria’s Heat Pump Hot Water Rebate

The Victorian hot water rebate is managed by Solar Victoria. Eligible Victorians can receive 50% discount up to a maximum of $1,000 when upgrading to a heat pump hot water system. The 50% is calculated after any other rebates (i.e. STCs and VEECs) have been deducted.

Similar to the STC rebate, the Victorian heat pump hot water rebate is paid directly to the installer who is then able to pass on a point of sale discount to the end customer.

Eligibility Criteria for Victorian Hot Water Rebate

  1. Available to owner-occupiers of the home of the installation
  2. Combined household taxable income of less than $210,000 per year
  3. Property under $3 million in value
  4. Property address has not already received a Victorian hot water rebate
  5. Hot water system being replaced is at least 3 years old
  6. System is installed by an accredited installer

Treat Cheap Hot Water Heat Pump Upgrades With Caution!

You only have one chance to apply for the Victorian rebates described above. So it is important to get a good quality system that will provide a good lifetime.

As has been seen in other rebate driven industries, the availability of 3 rebates has attracted many good and bad companies to the market. It is important to do your due diligence on the heat pump product you are considering for installation and the company you are considering to install it.

Our independent heat pump reviews are a source of unbiased information as we do not sell any heat pumps or have any relationships with heat pump manufacturers.

To find a good quality heat pump and to find reputable pre-vetted heat pump installers, check out Solar Choice’s free comparison tool.

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Jeff Sykes

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