Aussie Solar Batteries Group Reviews

Post-installation support appears to be poor. No proper contact number for support. The ESS Fox batteries were installed well along with inverter. However, the battery system was not connected to the solar panels and its charging from the Grid. My retail power suppler has already warning me about a big bill (in excess of $500 for 60 days period). I have requested support from Aussi Battery Group to connect the battery system to the PV system, however have not received any response to date (its already been over a 2 weeks since the installation). It's been radio silence.

I was checking many companies and this was the best deal and so quickly processed and installed. I am now 97% self sufficient. The government subsidy brought the large battery within my reach.

All good. No problems. Battery working like a charm!

Great installation quicker than expected. Great team with excellent communication. Very happy.

I had some problems with my battery but Sunny came out on a Sunday and had it fixed in an hour. Amazing service. Would highly recommend

Actual getting a quote and communication with sales was easy and no deposit was helpful, the installation was very good the guys phoned giving me notice when they were going to arrive worked diligently till worked finished cleaned up everything and installed the app on mobile SO VERY HAPPY and have recommend to family members

Sales process was managed by Phil Connor and was very good. Good price and a good product. The installer was as promised and did a great job. I have had a number of post installation enquiries with Phil, and he has been very proactive in providing what I needed. All in all, it was a good experience doing business with ASB and I would recommend them to any one.

Install less than a week after quote, no deposit required! Suggest a more comprehensive commissioning and end user training procedure. Some IT issues but resolved on the day, my stuff! Enquired with FOX support re wired data dongle only to be told does not exist, 30 second google search says otherwise

Good sales review from evi Gave me the price upfront put me at ease with the whole installation installer came one afternoon and completed the next day saving lots of money and have plenty of backup storage battery which is what I wanted. We installed a 42 kW system fox ESS the app works brilliant and I can see exactly how much energy I’m using and how much storage capacity left in my battery I couldn’t ask for anything better thank you

I had a great experience all round with ASB. The salesman on my initial phone call wasn't pushy but was very informative, and quickly sent over a comprehensive quote. Once I signed the contract, I waited a few weeks for an install date, which was very reasonable given how busy they are since the introduction of the battery rebates. The install of my new 13kW solar system, 42kWh FoxESS battery and 10kW inverter was all done in a single day - the team were professional, did a clean job and tidied up after themselves. Everything has been working perfectly since, and I didn't have to pay a cent until 7 days post-install - I know that some companies require a deposit, but ASB don't. Overall, highly recommended.

Sales process was easy and the sales lady was very friendly and helpful explaining and recommending the right setup for me. Installers were punctual, spent good 6-7 hours with the installation, making sure all works fine. The wiring all done very neat. So far so good! Battery is working well!

Simple sales process, installation was quick and the team friendly. I have had some wifi monitoring issues and the team have easy to work with to sort out. Highly recommended

Was really happy with Phil for his clear communication skills and timely manner in having the right battery installed in my home.

A great experience. No nonsense sales because I already knew what I wanted - FoxESS 42kwh and 10kw hybrid inverter. Installers were professional and friendly. Installation date was close to estimated. I haven't needed any support since installation and no payment was required until 2 weeks after install.

Good company, easy to deal with, reliable, professional , good product, no stress at all. You will enjoy the experience of being fully self-sufficient. The app is good. I have the battery on the side of the house—no problem at all.

My parents bought this system lately to take advantage of the rebates - sale was Over phone and emails - they Didn’t want to inspect first Had to make many changes on the installation day Installers subcontractors were ok But not sure about the product

I couldn’t be happier with the experience I had working with Aussie Solar Batteries for my solar battery installation. From the initial consultation to the final handover, their team demonstrated professionalism, expertise, and genuine care for getting everything just right. They took the time to understand my energy needs, explained the options clearly, and provided a tailored solution that’s already making a noticeable difference. The installation was smooth, tidy, and completed ahead of schedule with minimal disruption to my home during the installation. What really impressed me was their attention to detail and post-installation support. They walked me through the system, helped set up the monitoring app, and made sure I felt confident using it. Now I’m storing solar energy during the day and using it at night cutting my power bills and boosting my energy independence. If you're considering solar battery installation, I wholeheartedly recommend Aussie Solar Batteries Group. They deliver top-tier service, cutting-edge technology, and peace of mind. A fantastic investment with a fantastic team!

Great experience it was good price and Aussie Solar were easy to deal with and my battery was installed very quickly and the guys that installed it were great

This company is very funny. I suspected I was being scammed? They did not require a deposit, and after installation they did not take the money immediately but sent the invoice after 1 week. Like a test. I was very surprised and satisfied with this choice. I hope the after-sales service will be as perfect. Thank you very much.

I already had solar panels installed a few years ago and spent months researching the right battery setup before signing with Aussie Solar Batteries. I was in constant contact with the owner, Sunny, asking endless questions about system design, inverter compatibility, battery sizing, how to remove my controlled hot water load and integrate a Catch Power solar relay, and how all of this would work with the GloBird ZeroHero electricity plan which gives three free hours of grid power each day. Sunny was incredibly patient and always happy to explain things clearly. His expert advice helped me confidently settle on a 42 kWh battery paired with an 8 kW DC-coupled inverter, which turned out to be the perfect solution for our household. As promised, no payment was required until after installation. About five weeks later, Andrew and his offsider came out to install the system. They were punctual, professional and even managed to relocate the battery and inverter three metres further down the house than originally planned without any fuss. The install was neat and done to a very high standard. I’ve now been running on the new battery and GloBird plan for over a week and haven’t once depleted the battery – even with a family of seven home throughout the day! Once I switch the hot water over to the Catch Power relay, I’ll be almost completely off-grid cost-wise, and at this rate I’m hoping the system will pay itself off in just 18 months. The price was unbeatable compared to every other supplier I spoke to. I saw people online saying it must be “too good to be true” or a scam – but I can confidently say my experience has been nothing but excellent. So much so that I’ve already recommended Sunny and his team to my whole family. Thank you, Sunny. Outstanding service, great communication and incredible value. Would happily use Aussie Solar Batteries again in a heartbeat.

I purchased a Fox ESS 10kW Hybrid inverter and 42kWh EQ4800 battery stack from Aussie Solar Batteries. I was able to AC couple to integrate with my existing PV system. (6.6kW) After signing up, I was a little nervous, but visiting the Sydney Showroom and speaking with Phil alleviated my concerns. Also, the fact that no deposit or payment was required until after the installation was complete gave me further peace of mind. Naz and Matthias were very helpful and responsive through the cooling off period and installation booking, to answer my queries about the system design and implementation, along with providing updates on the status of approvals and progress. Overall, I am very happy and would recommend Aussie Solar Batteries.

Had my 42Kw Fox battery installed by ASB and have to say the process has been pretty good, install was done up to a good standard and everything has been working fine for 2 weeks now, definitely recommend.

The sales process was great. A short discussion with Sunny from Aussie Solar Batteries, determined our existing solar and Electrical Load including Ducted and Split Air Conditioning, Electric Oven, Hotplate and Hot Water. The quote we received from Sunny was easy to understand and included a DC coupled 15Kw 3-Phase Fox Ess Inverter with Blackout Protection and a 42Kw Fox Ess Battery that included everything we discussed and was well priced. Andy, the installer was great. He found a problem with the proposed Installation plan. After a short discussion, Andy proceeded to install the equipment in a professional manner. Andy and his apprentice turned up on time and cleaned up after themselves. I requested Sunny inspect the installation himself. Sunny and two FoxEss representatives came to my home and inspected the installation of the FoxEss Inverter and Battery. They also demonstrated the operation of the App. I am very happy with the installation and the system operates very well. We are no longer exporting the bulk of our solar generation. Instead our solar production Recharges what power we use overnight which is typically 25Kw and the balance of our solar production powers our home during the daytime.

6-8 Weeks of wait before install, so pretty Fast! Aussie Solar Batteries did a great job of delivering the install and the system seems to be working well! I am now 100% self sufficient with a 42kw battery and 8kw inverter with an older 6.6kw solar system! Thanks also to TANSAW solar for the excellent install and support.

Great experience from Sunny and his team. Installation was perfect, already saved $200 in just 2 weeks

Dealing with Aussie solar has been one of the easiest experiences! Emily in particular, from start to finish the process has been made easy and stress free. She has been super helpful and has gone above and beyond while helping me through the process of getting a battery. She put the time in to choosing whats right for my home, the installers also done a very good job! They were friendly, helpful, punctual and installed the app and showed me how to use it! We havent needed post installation support yet but our sales consultant has reached out to make sure everything is working perfectly. If I could recommend any company to get a battery would be Aussie solar :)

Extremely impress with the professional services from Aussie Solar Batteries. Very satisfying with the price and quality installation Follow up inspection and answering all questions asked Very early days but so far so good and very happy with the products

Exceptional Service & Seamless Solar Battery Installation! I couldn’t be happier with the experience I had working with Aussie Solar Batteries for my solar battery installation. From the initial consultation to the final handover, their team demonstrated professionalism, expertise, and genuine care for getting everything just right. They took the time to understand my energy needs, explained the options clearly, and provided a tailored solution that’s already making a noticeable difference. The installation was smooth, tidy, and completed ahead of schedule with minimal disruption to my home during the installation. What really impressed me was their attention to detail and post-installation support. They walked me through the system, helped set up the monitoring app, and made sure I felt confident using it. Now I’m storing solar energy during the day and using it at night cutting my power bills and boosting my energy independence. If you're considering solar battery installation, I wholeheartedly recommend Aussie Solar Batteries Group. They deliver top-tier service, cutting-edge technology, and peace of mind. A fantastic investment with a fantastic team!