Autra Batteries Australia Reviews

We recently had a house battery installed and couldn’t be happier with the experience from start to finish. The sales and quoting process was smooth, transparent, and pressure-free, with clear explanations of the options, expected performance, and costs, making it easy to choose the right system for our home. On installation day the team arrived on time, were polite and professional, and worked efficiently while keeping everything neat and organised. They took care to ensure the installation looked clean and well finished, and left the area spotless once the job was complete. Overall, a very positive experience and we’d happily recommend them to anyone considering a home battery installation.

Great sales service! Quick quote and quick installation without any hassle. The installers attended site exactly at time mentioned. Highly recommended.

The install was very quick, within a week, installer was professional and explained the whole process.

Ben with their sales office was extremely prompt to respond to my queries. After clarifying everything, I'd signed the contract to install a Fox ESS Battery & inverter on a Monday afternoon, the installation was complete by 10.30 am the next day and I was playing around with the Fox ESS app during lunchtime! The installation process was smooth and quick (took about a couple of hours including app installation and a walkthrough). I didn't require any post installation support but Ben has been proactive in checking in with me if I needed any help that made me feel like am his only customer :-) !!!

Ricky from Autra was very professional and easy to deal with. He explained everything over the phone and send me the quote and invoice (after installation) without any surprises. Installation crew was on time, tidy, very friendly, understanding and cleaned up after installation. The installation crew and support team from office have well communicated with us to understand the process of setting up the grid connection.

I recently had Kelvin from the Autra Batteries team install a FOX 42kWh EQ-4800 battery paired with an 8kW KH8 FOX inverter, and I couldn’t be happier with the result. The installation was smooth, and the finished setup looks neat, tidy, and highly professional. A special thank you to Zane from the sales team, who was extremely knowledgeable and supportive throughout the process. He took the time to educate me and guided me through every step, making everything clear and easy to understand. I higjhly recommend Autra Batteries to anyone considering upgrading their solar system.

Recently got installed 12kw Three phase with 48kw EnergyLIB Battery in my Newly built Home. Love the way it works in couple of days my usage was 21kw per day but now i can track and see that i’m only using 21w to 25w from the Grid. Everything is great and it supported my current Panels. Sahil was great and know what he is talking about. He explained about the 8000 Lifes cycles of the battery which is more than 2000 lifecycles comparing with all the other brands. Installers are professional and fhey were punctual. Whatever were promised in the contract were completed in a timely manner. It was a raining the whole day it didn’t stop them. Great Service by Sahil and Autra Batteries Technicians Team. Good Luck

Thank you Ricky from sales and Lucas for installing a great battery. This was all done within a week. Go the 41kwh Fox ESS

The salesman, Zac, is informative and gave us the necessary information to choose the right system for our use. Once we decided the installation team came quickly and installed the system professionally. Now monitoring our generation and house use is easy with the app. We recommend Autra Batteries Australia for house supply addition to your solar panels.

We recently added a 42kw Fox ESS battery to our existing solar setup through Autra Batteries Australia, and the experience was top-notch. From the initial quote to the final commissioning, the team was professional and transparent The installers arrived on time, kept the site clean, and took the time to walk me through the monitoring app before they left. I’m already seeing a massive drop in our grid reliance during the evening peaks. If you're looking for a hassle-free battery install, I highly recommend these guys!

Fantastic ! After weeks of research I decided to go with Autra Batteries over some of the longer term players. (Fox ESS 4800 41.83 , 15kw inverter AC'd to existing 6kw system, may upgrade in future) . Ben was fantastic and answered all my questions honestly and could install within a week. The Granville showroom gave me alot of confidence over others, as well as having their own installers, not subbed out. Jason and his crew were on time to the minute for the install (8am) which sealed the deal that I picked the right company. 2.5 hours later after unloading the van and installing, everything was done and battery charging from the panels. Take advantage of the rebates before they go up. Should have done this 9 months ago... Estimated pay back time is about 2.5 years.

Overall a great experience. Excellent advice and knowledge provided about the product. Great communication from contract signature through to installation. Installation process went smoothly with no surprises. Great installation and product works exactly as advertised.

Got a 42kw battery and 8kw inverter installed by Autra. Very good communication and good quick installation. I would definitely recommend

Zane was extremely responsive and quick to follow up on my questions. He sped up the process and made everything smooth and hassle-free, which I really appreciated. The installation team was also friendly, efficient, and professional. They patiently walked me through the phone app setup and took the time to answer all of my questions.

I have experienced extremely efficient and professional service from their team. A few days after their sales Raphael had given me a competitive quotation, the installation of battery system was scheduled and completed within a few days. The installation work was professional and fluent, and the battery system is functioning well. I had some poor experience with other solar companies and I would say Autra Batteries Australia is just immaculate. I would recommend them to anyone who want to install solar system.

I had my batteries installed by Autra Batteries Australia and I am satisfied with their communication throughout the process. Angelle was very professional and she was quick and detail in her response to my questions. On installation day, the installation team came on time and did a great job installing the batteries. The whole process from quotation to installation was quick and easy.

Had a great experience with Autra Batteries. Zac from their sales team provided excellent customer service and were clear and responsive throughout the process. They also had the fastest install timeline I have seen. Contract signed and deposit paid on 23 Jan 2026, with installation completed by 27 Jan 2026. Pricing was very sharp and competitive. I had a 42 kWh FoxESS battery system installed with a 15 kW FoxESS three phase inverter and everything was done smoothly and professionally. Highly recommended!

I had a 41.9kw Fox ESS battery and 8kw hybrid inverter supplied and installed by Autra batteries in late January 2026. I found the entire process both Administratively and Installation to be very professional. I would recommend Autra to anyone wishing to install a home Battery

Had a 41.9kw Fox ESS battery and 8kw hybrid inverter supplied and installed by Autra batteries recently. Could not be happier with the entire process from supply to installation. Highly recommend Autra if you are in the market for a home battery.

The entire process was absolutely seamless. Angelle and Wei from Autra went above and beyond—super helpful, incredibly patient, and always ready with solutions. Our home had very limited space for the battery installation because of large windows and an AC unit, but they found a creative solution by relocating our side gate to make it work perfectly. The installation was quick, efficient, and they even cleaned up everything afterward, leaving no mess behind. We’re still getting familiar with the app and system, but overall, we couldn’t be happier with the experience.

Highly recommend Autra Batteries.I recently had a 41.9kW Fox ESS battery system installed by Autra Batteries, and I couldn't be happier with both the product and the service. A huge thank you to Shail Sehgal for his exceptional professionalism and expert advice. He took the time to truly understand my requirements, showed great patience, and answered every question I had. I also appreciated how quickly he organised the installation. Even after the job was complete, Shail was readily available to help me navigate the app and understand my system's data. On the day of installation, the team arrived on time and demonstrated top-tier workmanship. Their work was incredibly neat, and they left the site spotless. I’ve already recommended Autra Batteries to my neighbour and several others interested in Solar and battery solution

Just got FOX ESS 42kWh battery 10kWh inverter retro-fitted on to my existing solar panel system. DC coupled. Absolutely amazing results; zero grid consumption. Customer service was excellent with competitive pricing. Installers were friendly, conscientious, professional and very competent. Was very accommodating to my preferences and requests. Plus patient enough to respond to hundreds of queries from my 10 year old. Highly recommended company.

Sales process was seamless. I got the dates I wanted. 4 professionals came for installation. They tag teamed really well and finished the job. They did a neat and professional installation. Steven the senior installer is smart, knowledgeable and experienced. I would recommend him to my friends any day..

Just got FOX ESS 42kWh battery 10kWh inverter retro-fitted on to my existing solar panel system. AC coupled. Working beautifully and seemlessly. Customer service was excellent (very hard to find good customer service these days) Competitive pricing. Installer was friendly, conscientious, professional and very competent. Was very accommodating to my preferences and requests. Highly recommended company.

I’m very happy with my experience with this solar & battery installation company. The team was professional, patient and highly knowledgeable throughout the whole process — from quoting and design to installation and setup. The workmanship was neat, the installation was completed on time, and they took the time to clearly explain how the system works and how to optimise battery charging and usage. Since installation, the system has been running smoothly and has noticeably reduced our electricity bills. Highly recommended — a trustworthy and reliable company!

We had our solar battery system installed last week by Autra Batteries Australia. We are pleased to report that we are very satisfied with the entire process, from quotation, contract signing to installation. Once I saw their office and warehouse with Sahil as the salesperson, we have shortlisted them. Then a few days later, we were offered very fair price by Sahil, so we decided to go ahead and take advantage of the 2025 battery rebates. Delivery and installation were on time and on schedule. We are very satisfied with the service and the professionalism of the team from this company. Highly recommend to everyone. Thanks, Sahil.

Process was smooth from quotation to booking in the install. Easy process to take photos of my existing set-up to confirm if it would be compatible all done via email. Slight suggestion to improve the process is to be slightly more thorough on the quotation as I copped an extra charge to swap from AC to DC coupling in the day of install. Other than that, price was good, communication was clear, install went smoothly and app was setup for me to track the PV and the battery consumption.

Best in-house Technicians that did a perfect lay-out, one of the most hard working electricians, I would recommend them to all my families and friends.

First, clarify any extra wiring costs upfront—I had hiccup there because of my installation location requiring extra wiring. Once that was sorted, the experience was excellent. The team was very tidy and punctual arrived dot 7:30am as promised.. Workmanship was outstanding: conduits laid neatly, wiring tagged, roof work aligned to avoid extra holes, and thorough cleanup indoors and outdoors. They even cleaned minor marks in the attic. After-sales support was impressive—I had a fault alarm the next day (on a weekend), and they attended within three hours and fixed it promptly. Overall, great quality and responsive service.

Excellent experience from start to install. Very clear communication and availability to answer my questions throughout the process. Great value for money, wouldn’t hesitate to recommend. I’ve been looking at this for a while and the timing is good now. Love watching my battery performing on the app. Happy days

Sales team of 2 came to the house check the site perfectly. Prepared quote quickly, offered continuous support but no pressure at all. Support was given even after installation. Installers were punctual, friendly and tidy.

Sales team of 2 came to the house check the site perfectly. Prepared quote quickly, offered continuous support but no pressure at all. Support was given even after installation. Installers were punctual, friendly and tidy.

We decided to go with Autra Solar Batteries after a friend recommended them, and it was the best decision we’ve made all year. I originally thought we needed a three-phase 15 kW inverter because we run a large household, but Dylan actually reviewed our power bills and said it wasn’t necessary. He explained that a 10 kW hybrid system with their 42 kWh battery would give us everything we need without overspending. That honesty was a big reason we went ahead with them. After we signed the contract and paid the deposit, Jason’s team arrived only four days later — fast and efficient. They installed the system outside near our garage, kept the space spotless, and even helped me mount the inverter display higher so I could read it easily. The system runs beautifully, and Salvy called a week later to check everything was performing well. When I mentioned a minor app sync delay, he sorted it out the same day. From quote to aftercare, this company never missed a beat. Honest advice, quick action, and genuine people. That’s a rare combo in this industry.