Autra Batteries Australia Reviews

First, clarify any extra wiring costs upfront—I had hiccup there because of my installation location requiring extra wiring. Once that was sorted, the experience was excellent. The team was very tidy and punctual arrived dot 7:30am as promised.. Workmanship was outstanding: conduits laid neatly, wiring tagged, roof work aligned to avoid extra holes, and thorough cleanup indoors and outdoors. They even cleaned minor marks in the attic. After-sales support was impressive—I had a fault alarm the next day (on a weekend), and they attended within three hours and fixed it promptly. Overall, great quality and responsive service.

Excellent experience from start to install. Very clear communication and availability to answer my questions throughout the process. Great value for money, wouldn’t hesitate to recommend. I’ve been looking at this for a while and the timing is good now. Love watching my battery performing on the app. Happy days

Sales team of 2 came to the house check the site perfectly. Prepared quote quickly, offered continuous support but no pressure at all. Support was given even after installation. Installers were punctual, friendly and tidy.

Sales team of 2 came to the house check the site perfectly. Prepared quote quickly, offered continuous support but no pressure at all. Support was given even after installation. Installers were punctual, friendly and tidy.

We decided to go with Autra Solar Batteries after a friend recommended them, and it was the best decision we’ve made all year. I originally thought we needed a three-phase 15 kW inverter because we run a large household, but Dylan actually reviewed our power bills and said it wasn’t necessary. He explained that a 10 kW hybrid system with their 42 kWh battery would give us everything we need without overspending. That honesty was a big reason we went ahead with them. After we signed the contract and paid the deposit, Jason’s team arrived only four days later — fast and efficient. They installed the system outside near our garage, kept the space spotless, and even helped me mount the inverter display higher so I could read it easily. The system runs beautifully, and Salvy called a week later to check everything was performing well. When I mentioned a minor app sync delay, he sorted it out the same day. From quote to aftercare, this company never missed a beat. Honest advice, quick action, and genuine people. That’s a rare combo in this industry.