DQ Electrical Reviews
About DQ Electrical
Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business.
Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
All Reviews
From sales to install and support have been flawless. The team were professional and efficient. They made the whole process extremely easy. I would definitely recommend DQ to any friend or family looking for solar.
The company was great to deal with during the process of selecting a company and product (no salesman BS). The team which came out to do the installation were all great and k ew their stuff. A good clean install finished on time. Thanks
Solar Inverter - Enphase
This is reason we changed and so far, very happy. Pic of Enphase control box attached.
Nice and friendly install team. They showed up on time and completed the work in a timely fashion. After sales support is rather lacking. I've made repeated calls to the company since install with questions and concerns. Unfortunately, getting them to return your calls or give direct answers to my inquiries has proven so difficult I've essentially given up. This does give a less than favourable impression of the company. I am left feeling as though, since they already have my money, I am no longer a concern to them. Disappointing, as the install team were great to deal with. Unfortunately, I will not be recommending them to my friends and family who are presently looking into solar.
Solar Inverter - Fimer (ABB)
The monitoring software is lacking and unintuitive. Annoyingly, the installer configured the WiFi without giving me the means to change the parameters myself. Main issue is the inability to alter the designated WiFi name. This means, I cannot ever change it at the router level without losing access to the inverter. Installer should ideally, grant permissions so I can make these adjustments myself. I dislike being locked out of hardware I've paid for. I've called about this issue in the past, but again, phone calls aren't ever returned.
