Helcro Electrical Reviews

Needing a comparison quote, when we first inquired with HELCRO ELECTRICAL PTY LTD we were genuinely impressed by Fedya’s expertise and problem-solving approach. After listening carefully to our requirements, he provided several options for the upgrade we wanted and picked up a potential problem with one of the existing inverters handling the amps needed for the back-up battery. He immediately checked with the original company to confirm and then promptly sourced and planned the installation. HELCRO ELECTRICAL’s in-house team of qualified electricians, including Rhys and apprentice Mark, work efficiently with a thorough attention to detail. Fedya and his team replaced the new inverter in the same position as the old one without any need for remodelling or patching holes. It’s clear this is a team of people who take pride in their work. Fedya is excellent in communicating throughout the process so that you know what to expect. On completion of the installation, Fedya programmed the system and linked us with the app enabling us to monitor the solar production of energy and discharge of the battery system in real time. We were given clear instructions how to use the system in case of an energy blackout. The inspection of the system was also organised promptly and no changes were required because of the high quality of the work by HELCRO ELECTRICAL’s professional team. From the beginning, Fedya’s experience and attention to detail meant the process of upgrading our existing solar system to include a back-up battery was precise, organised and thorough. We can highly recommend HELCRO ELECTRICAL PTY LTD for their quality installation and timely, courteous service.

Response from Helcro Electrical

Thank you Renate so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience withour team. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!