Open Electrical Reviews
About Open Electrical
Our Mission & Vision
Since 2013
It’s our core values of transparency and integrity that separate us from the countless Solar Power Electrical Contractors out there in this nascent industry. At Open Electrical, we strive for excellence in sustainability, combining business integrity with our passion to provide our customers with quality products and service.
Founded by Director Mark Lyall in 2013, Open Electrical developed from an existing family-owned electrical company. Today, we’re proud stewards with over 19 years of experience in the industry.
At Open Electrical, our customers range from residential homeowners, city councils, large multination corporations and SME's. While our customers all have different needs and budgets, they often have the same objective: to reduce energy consumption and make the world a more eco-friendly place.
All Reviews
Not an easy process and poor communication
Review left 2 years after system installed
Many delays due to weather which was out of the company’s control, however communication broke down during this process and they did not respond or show up when expected . Had to keep chasing them. Then the owner contacted to say they may not be able to honour the original quote, however I negotiated further and they did honour it. While I had no issues with the actual install once completed, the process took months and I felt very stressed during it. Since the install, I also cannot connect the inverter app to monitor my usage properly - I have contacted the installer three times and they keep saying they will get back to me but haven’t!
Solar Panel - Trina
Solar Inverter - Sungrow
The app doesn’t work - I have to use my catch inverter to monitor instead.
I had 5 quotes for job
I had 5 quotes for job, I found Mark easy to talk with and compare products, had a bit of an issue getting phone replies, the installers were friendly and easy to get on with, the foreman was definitely bossy but fair and so far have not needed any assistance.
Solar Panel - Longi
Very happy with the system, the panels on East and West settings are very tidy and blend in well and it works a treat
Solar Inverter - Sigenergy
Battery - Sigenergy
