
Solahart Sydney Reviews
About Solahart Sydney
All Reviews
Great Installer, rubbish Battery
The Sales person visited me at home an designed the system for my needs. Easy process and was installed in a timely manner. The Installer Team very friendly and a pleasure to deal with. I had a Battery Tesla Powerwall 3 installed and from the beginning had a lot of problems with it. The Solar Heart Team are constantly in contact with Tesla, but have not received any support from Tesla. The Solar Heart Team is constantly trying to help but no reaction from Tesla. I would always use the Solar Heart Team but never again Tesla for their lack of support and ignorance. There are great systems on the market for half the price and as I know now with fare superior support.
Solar Panel - Solahart
No problems all works well
Solar Inverter -
included in Tesla Power wall 3
Battery - Tesla
Whatever you plan, do not go with Tesla Power wall 3. I have now had a Tesla Power wall 3 for about 2 months now and only have trouble. Turning of not connecting, using power from the grid even though battery is at 100% discharging the Battery to the grid during the Day for 3 cent and recharging during the night from the Grid for 42cent and the Tesla support does not even contact me to explain what’s going on. For the amount of money, I had to pay I would expect better service and customer support from Tesla. Before you go this way there are much cheaper batteries on the market that work just as good but for half the Price and a great costumer support. One very upset Tesla costumer here, I would not go this way again if it were half the price.
Thank you for a great job well done
Thank you for a great job well done. I particular want to mention the professionalism of the young chap who did the electrical work, staying behind after the rest of the plumbing team had left. He ensured the system was working properly after initially finding a fault that had been caused by a previous electrician where there were loose wires in the fuse box. He diagnosed the problem and rectified it for us. He should be seen as an asset to your company (Solahart).
Heat Pump - Solahart
Very professional and polite. The company was very helpful and not pushy for the sale.
Not impressed with the installers
Review left 1 year after system installed
The sales guy was good but the installers weren't. They installed some of the panels in a different place to what the sales guy and I agreed, meaning that they are now partially shaded. They made a hash of the connections to the electrical switchboard, leaving a lot of screws loose on the buss bars which resulted in arcing and the hot water system repeatedly losing power. When I complained about it they sent someone out to check it, but he found nothing. My own electrician spotted it as soon as he looked at the switchboard and made some disparaging comments.. I also had a hot water system installed by the same company. They installed it ok but the new hot water pipe was suspended below the floor joists of the ground floor, running across the basement at about eye level with no lagging or other protection when they could just as easily attached it to a wall half a metre away. My plumber was somewhere between amazed and horrified.
Solar Panel - Solahart
They work well
Happy with Solahart
Review left 5 years after system installed
Our 45° pitch roof was all too hard for other solar installers. Solahart (Southern Highlands) worked with us to achieve a solution acceptable to both parties. The process worked well. Cost was reasonable and everything has worked fine over the intervening years since installation.
Solar Panel - Solahart
See earlier comments
Solar Inverter -
Happy with everything
Slightly more than quotes on line, but service provider guarantee better, because "Solahart" has been around a long time.