Sungold Solar Reviews

Rated 4.55 from 20 reviews

About Sungold Solar

> Singaporean Product.
> Quality Installation.
> Excellent Customer Service.
> Value for money.
> Long Workmanship Warranty

Workmanship Warranty

10

Address

6/3 MacDonald Road Ingleburn NSW 2565

Phone

0402 132 063

ABN

62 618 599 134

In Business Since

2017

Office Locations

Unit 6, 3 MacDonald Road, Ingleburn, NSW 2565

Number of Employees

10-20

Number of Installations Completed

3,000+

Number of Commercial Installations

150

Largest Commercial System

35

Accreditations verified by Solar Choice

  • Electrical Contractors Licence
  • CEC Accredited Installer
  • CEC Approved Retailer
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

7th March 2024
K
-
7kW system
5.00

Friendly, co-operative and effective staff for solar panel installation

Installer Comments

The sales process commenced via telephone discussion followed by face discussion. The installers were very friendly, puntual and completed the job on time with quality exceeding our high xpectation. Received post installation supports over the phone which clarified our queries.

Solar Panel - GoodWe

5.00

Very happy with the brand whichand meets looks impressive and meets expected output

Solar Inverter - Goodwe

5.00

Excellent monitoring systm is what we could xpect.

17th February 2024
Mohammad
-
10-15kW system
5.00

Very satisfied with the products used in...

Installer Comments

Very satisfied with the products used in the installation of my solar system. The proposal had the details of each product with warranties. They have also explained the products and how they would achieve the energy that we were expecting and what are electricity bill would reduce to. They informed that we could monitor the generation of electricity every hour. Everything is working as explained and we are very satisfied and happy customers. Very professional professional in the complete experience from start to now. Would recommend them any day.

Solar Panel - Canadian Solar

5.00

Solar Inverter - Goodwe

5.00

6th November 2023
Rob
-
10-15kW system
5.00

Installer Comments

really explained the way the solar would work and made it easy to understand, guided us on the best solution for our circumstances.

Solar Panel - Jinko

5.00

Solar Inverter - Goodwe

5.00

4th November 2023
Mark
-
10kW system
5.00

Installer Comments

Quotation was transparent and comprehensive. Very Easy to understand, self-explanatory. Sales rep Anisul was very knowledgeable and easy approachable. Sungold Solar customer service is spot on. Installation team was polite and expert on the job. They did very smooth installation. I was very satisfied with them, and I liked their professionalism and the knowledge they had about the product.

Solar Panel - Q-Cells

5.00

Top Brand

Solar Inverter - Fronius

5.00

Top Brand

Installation Photos

18th August 2023
Pauline
-
10-15kW system
5.00

Installer Comments

Excellent service polite and friendly people

Solar Panel - Canadian Solar

5.00

Looks great

Solar Inverter - Sungrow

5.00

Excellent

3rd August 2023
L.stewart
-
6kW system
5.00

Installer Comments

Efficient installation.

Solar Panel - Canadian Solar

5.00

nil comment

Solar Inverter - Goodwe

5.00

nil comment

25th July 2023
Steve
-
10-15kW system
5.00

Installer Comments

Syed and his team at Sungold Solar have been exemplary in their dealings with us. The quote was issued promptly and contained all the information that we needed at a very competitive price compared to other quotes that we received for the same configuration. Sungold Solar did not try to up-sell the system and provided factual advice on a value for money system without unnecessary bells and whistles. The contract was in plain English and easy to understand. The installers (Michael and Alex) arrived on time, were friendly and courteous and ensured that we were well informed about what they were about to do. They were extremely well organised and it was obvious that they had done this many times before. They worked with great skill and speed and the installation was completed well before sunset and we were able to see the system perform on the mobile app. We were pleased that all the post installation paperwork to connect the system to the grid and to reconfigure our smart meter was handled speedily by Sungold Solar. In all, the process of installing our solar system went very smoothly and it appears to be operating as expected according to the Solar Ananlytics app. Thank you Syed, Sadia, Michael, Alex and your team.

Solar Panel - Jinko

5.00

Still early to tell but the Solar Analytics app indicates that the system is performing as expected.

Solar Inverter - Sungrow

5.00

Still early to tell but the Solar Analytics app indicates that the system is performing as expected.

6th July 2023
Asim
-
6kW system
5.00

Installer Comments

Excellent Job from Sungold Solar team !! I would highly recommended them for the solar service. Many thanks to Syed for guiding through the entire process and proposing a excellent solar solution and installing a working system with mobile app integration for system monitoring/analytics within 2 to 3 days of proposal acceptance.

Solar Panel - Trina

5.00

Excellent

Solar Inverter - Enphase

5.00

Excellent

5th July 2023
Sumit
-
10-15kW system
5.00

Installer Comments

I got an amazing service from Syed Ahmmed of Sungold Solar. He tailored the solar system as per my requirements and offered me better pricing for instalments. The installers were good and managed to install the system without damaging a single rood tile. I am pretty happy with their service.

Solar Panel - Trina

5.00

Solar Inverter - Sungrow

5.00

28th June 2023
Claudia
-
9kW system
5.00

Installer Comments

Great installation company that I will certainly recommend. Syed’s information and on-site advice was excellent, and he was easily contactable for further clarifications. I obtained other 3 quotes from other companies, but Sungold’s price was cheaper, without renouncing to quality of equipment and installation. I particularly appreciated their 'can-do' attitude, which was refreshing compared to other companies that shied away when asked too many questions or in front of technical challenges. Their quote and contract were comprehensive. Installation was quickly organised in early May, and their installation team was punctual, tidy and unphased by the height of the building, the challenges in access and the very windy day. Any on-site technical aspects were easily resolved, and the installation was professional and above expectations.

Solar Panel - Jinko

5.00

Solid brand. So far, good and reliable energy production since installation (in line and exceeding the predicted output on the quote).

Solar Inverter - Sungrow

5.00

Good brand. I had a 8kw inverter installed. I had it paired with the Sungrow smart meter, which shows me the production, exports to grid and consumption of my electrical devices in real time and helps me in targeting their use. I was concerned about inverter noise since installed close to the bedroom, but it is actually extremely silent.

Installation Photos

28th June 2023
R
-
1.5kW system
1.00

Installer Comments

We installed SunGold Solar on a recommendation of a friend in 2020. A year later, the DC isolator cover started making noise and flipped to the opposite side of the installed due to the thin poor quality aluminium material. Reported to the installer several times as it has 10 years of workmanship warranty. They said, would come today, or tomorrow but so far, no one has come in a year to fix it which is potentially a fire hazard. Poor service, do not recommend. I have complained of this dozzy provider to Fair Treading as well.

Solar Panel - Q-Cells

3.00

Solar Inverter - Fronius

3.00

3rd May 2023
Mark
-
10-15kW system
5.00

Installer Comments

We were impressed by the pre-installation quote and communications, with quick responses to all our queries. Installation took place exactly when planned and the team were most friendly and helpful. Would happily recommend this company.

Solar Panel - Jinko

5.00

Early days so far but looks good

Solar Inverter - Sungrow

5.00

Early days so far but looks good

23rd March 2023
Paul
-
10kW system
5.00

Installer Comments

I was very happy with the service and workmanship of the job. the guys worked really hard during hot weather. the person organizing the job contacted our supplier and expedited the new meter. all in all very happy

Solar Panel - Canadian Solar

5.00

product seems good

Solar Inverter - Goodwe

5.00

product seems good

14th March 2023
Rony
-
6kW system
5.00

Installer Comments

Very Happy Customer! After searching for various solar installer reviews online, i went with Sungold Solar. Syed's communication was fantastic. He explained everything clearly and would always reply to any email or sms enquiries i had about the products or installation without any fuss....and i asked alot. The Solar installers were also fantastic. Happy to answer any questions i had and their work was very neat and tidy. All wiring and termination and conduit work was well placed and neat. I would definetely reccomend Sungold Solar. Their communcation, politness and quality of work as a company is fantastic which is something very rare to find with companies these days. Thank you Sungold Solar Team.

Solar Panel - Jinko

5.00

Solar Inverter - Fronius

5.00

13th March 2023
David
-
7kW system
5.00

Installer Comments

The installation was done on time and the site was tidied up before the team left.

Solar Panel - Jinko

5.00

Solar Inverter - Sungrow

5.00

10th March 2023
Burhan
-
10-15kW system
5.00

Installer Comments

Sungold solar did an amazing Job installing our System, Would recommend them to everyone. They upgraded my single-phase system to a three-phase for unlimited solar export. Helped me set up the monitoring on my phone and sent all paperwork to my electricity company to have the meters changed. the Install team was easy to talk to. They explained everything clearly and made sure I am happy with everything.

Solar Panel - Hyundai

5.00

Good panel, and so far good power conversion efficiency

Solar Inverter - Fronius

5.00

Easy to use mobile app for real-time tracking

27th December 2022
David
-
10kW system
5.00

Installer Comments

Installed as and when promised. Quality job done. Went out of their way to ensure the best installation.

Solar Panel - Jinko

5.00

Delivering as quoted.

Solar Inverter - Sungrow

5.00

Operating trouble free from the outset.

16th December 2022
Anne
-
10kW system
5.00

Installer Comments

The Solar Consultant Anisul visited our house (no others did this) to check the electrical meter and discuss our options which was really useful. Anisul was very informative and gave us a good price too.

Solar Panel - Jinko

5.00

We chose N type solar panels with the aim of having greater efficiency for longer. So far they have been good and one good sunny day recently the panels produced 7kW. We ran our AC and a large power drawing oven and did the washing and ran the dishwasher and we were still feeding in power to the grid.

Solar Inverter - Sungrow

5.00

Seems to be doing the job. Albeit needed a software upgrade before we could use the app to see its functionality.

1st December 2022
Don
-
10-15kW system
4.00

Installer Comments

The initial install of the solar system had an issue with the smart meter. After a couple of messages, it was finally actioned and Sam was very helpful. I hope they can action this type of issues more quickly. Overall, I’m now satisfied with the operation of the system.

Solar Panel - Jinko

5.00

They seem reliable.

Solar Inverter - Fronius

2.00

Everyone is saying a Fronius brand is reliable but they forgot to tell me that you won’t get full feature reporting until you subscribe to their service of $33 every year.

7th October 2022
Don
ACT - 2580
10kW system
1.00

Installer Comments

The installation went well but there was an issue with the Fronius Smart Meter. It’s been 2 months and they still haven’t fixed it right. I’m disappointed and support is terrible.

Solar Panel - Jinko

5.00

They seem reliable.

Solar Inverter - Fronius

1.00

I have a Fronius inverter and Smart Meter. The inverter seems to be working okay but the Smart Meter is not. I’ve been trying to get it fixed in the last 2 months but there is very little support. This is not acceptable.