Established in Sydney in 2018, UPowr is Australia’s only digital solar design and installation platform for residential solar and batteries.
Co-founders Stu and Daniel met while working in the innovation arm of one of Australia’s largest energy retailers. They saw firsthand the challenges that businesses faced trying to operationalise and scale solar installations – and how this impacted the experiences of customers looking for a simple and reliable outcome.
Rather than relying on lead transfers, multiple touchpoints and fuzzy accountability lines, Stu and Daniel saw an opportunity to bring the key parts of the solar industry together through a digital platform to create more value and better experiences for customers.
Upowr was recommended by my electricity company, Amber. I think they are a centralised service that allocates jobs to local installers, so they are only as good as their local installer. The one for Newcastle was OK at best - he was difficult to contact, and was clearly interested in doing the job as quickly as possible. When I went through the manual I discovered the battery was not installed to manufacturers specifications regarding fire proofing. It took quite a bit of too and fro with Upowr and a threat of involving fair trading before they installed it to code, and it was clearly a hurried fix up that looks pretty rough. Having said that the system seems to work fine, and Upowr did get moving in the end. If I had my time again I would find out who the specific installer for my region is and try to ascertain if they were any good.
Solar Panel - Trina
I do not know enough about the specifications to comment meaningfully.
Solar Inverter -
Was actually Alpha ESS ( not an option in the dropdown) This was specified by the battery
Battery - Alpha ESS
Too early to comment