Electricity bills continue to be a major expense for Queensland households. To ease the pressure, both the Queensland Government and the Australian Government provide a range of rebates, concessions, and bill relief measures.
This independent Solar Choice guide explains all the Queensland electricity rebates and incentives available in 2025 —who can claim them, how much they’re worth, and how to apply.
Looking to compare plans? See electricity prices and providers compared in Queensland.
Summary of QLD Electricity Support (2025)
| Program | Amount | Who Can Get It |
| National Energy Bill Relief – Households | Up to $150 (2 × $75 credits) | All households (applied automatically) |
| National Energy Bill Relief – Small Business | Up to $150 | Small businesses under 100 MWh/year |
| Queensland Electricity Rebate | $386.34/year | Eligible concession-card households |
| Medical Cooling & Heating Concession | $522.09/year | Concession households with a qualifying medical condition |
| Home Energy Emergency Assistance Scheme (HEEAS) | Up to $720 every 2 years | Households in short-term financial crisis |
Understanding the Basics
Retail vs Embedded Network Customers
- Retail customers (most households) get bills directly from companies like AGL, Origin, or EnergyAustralia. Concessions and rebates (such as the Queensland Electricity Rebate) are applied automatically once you give your concession details to your retailer.
- Embedded network customers (common in apartments, retirement villages, or caravan parks) are billed through a building manager or strata operator. These customers need to apply through Queensland Government Concessions or Service Queensland.
Can You Claim More Than One Rebate?
Yes. For example:
- You can claim the Queensland Electricity Rebate if you hold an eligible concession card.
- If a household member has a medical condition, you may also receive the Medical Cooling & Heating Concession.
- Households in crisis can apply for the Home Energy Emergency Assistance Scheme (HEEAS) even if they already receive ongoing concessions.
Federal Rebates & Incentives for QLD (2025)
National Energy Bill Relief – Households
A universal bill credit funded by the federal government.
- Amount: Up to $150 (two credits of $75).
- Eligibility: All Queensland households with an active electricity account.
- How to apply: No application required for standard retail customers — credits are applied automatically between July and December 2025.
Embedded network residents (e.g. in apartments or caravan parks) must apply through Service Queensland. - More info: Energy.gov.au – Energy Bill Relief Fund
National Energy Bill Relief – Small Business
Support for small businesses with modest energy consumption.
- Amount: Up to $150 in 2025–26.
- Eligibility: Businesses using less than 100 MWh per year (roughly under $25,000–$30,000 annual spend). An ABN and business tariff are required.
- How to apply: Automatic for most business accounts; embedded network businesses apply via Service Queensland.
Ongoing Queensland Rebates & Concessions
Queensland Electricity Rebate
The main state concession for low-income households and eligible cardholders.
- Amount: $386.34 per year (GST inclusive), credited quarterly.
- Eligibility: You must be the electricity account holder for your principal place of residence and hold one of the following cards: Queensland Seniors Card, Pensioner Concession Card, Health Care Card, or a DVA Veteran Gold Card.
- How to apply:
- Retail customers: Contact your electricity retailer and provide your concession details.
- On-supply/embedded network customers: Apply through the Queensland Government Electricity & Gas Rebates.
Medical Cooling & Heating Electricity Concession
Helps households where a resident has a medical condition that requires consistent use of cooling or heating equipment.
- Amount: $522.09 per year (GST inclusive).
- Eligibility: Concession-card households where a resident has a doctor-certified medical condition such as multiple sclerosis, autonomic dysfunction, or severe burns.
- How to apply: Complete the medical application form with your practitioner and lodge it via the Medical Cooling & Heating Concession Scheme.
Home Energy Emergency Assistance Scheme (HEEAS)
One-off financial support for households in crisis who cannot pay their current bill.
- Amount: Up to $720, available once every 2 years per fuel type (electricity and reticulated gas separately
- Eligibility: Any household in short-term financial hardship. A concession card is not required.
- How to apply:
- Contact your retailer to obtain a reference number.
- Apply via the HEEAS online application form.
Feed-in Tariffs in Queensland
If you have solar panels, you can receive credits for exporting power.
- South-East Queensland: Retailers set their own FiTs (no state minimum). Rates vary depending on your plan.
- Regional Queensland (Ergon Energy network): The Queensland Competition Authority (QCA) sets a regulated feed-in tariff each year.
For more detail, see Solar Choice’s dedicated guides:
How to Apply (Quick Routes)
- Retail customers: Apply via your electricity retailer for the QLD Electricity Rebate. Federal bill relief credits are applied automatically.
- Embedded network customers: Apply through the QLD Government’s concessions portal.
- Crisis support: Contact your retailer and then complete the HEEAS online form.
How to Maximise Energy Savings in Queensland
- Check your eligibility for concessions – Use the QLD Concessions Finder.
- Compare electricity providers regularly – Market offers change often.
Use the federal Energy Made Easy tool or see our independent QLD electricity comparison guide. - Optimise your solar exports – Review your plan’s FiT and explore options in our Best QLD FiTs guide.
Final Word
Queensland households can access a range of electricity rebates and incentives in 2025–26. From federal bill relief for all households to targeted concessions for seniors, low-income households, and those with medical needs, these programs help reduce bills and improve energy affordability.
By claiming all eligible rebates, comparing electricity plans, and maximising solar feed-in tariffs, Queensland homeowners can take control of their energy costs.
FAQs – Queensland Electricity Rebates 2025
Do I need to apply for the federal $150 bill relief credit?
- Retail customers: No — it’s applied automatically to your bill between July and December 2025.
- Embedded network customers: Yes — you must apply via Service Queensland.
- More info: Energy.gov.au – Energy Bill Relief Fund.
Can I receive both the Queensland Electricity Rebate and the Medical Cooling & Heating Concession?
Yes. If you’re an eligible concession-card holder, you can claim the Queensland Electricity Rebate and the Medical Cooling & Heating Concession if a household member has a qualifying medical condition.
What if I live in an apartment, retirement village, or caravan park?
You’re likely an embedded network customer. Instead of applying through your retailer, you must apply via the Queensland Government Concessions portal.
Can I get help if I don’t have a concession card?
Yes. The Home Energy Emergency Assistance Scheme (HEEAS) provides up to $720 every two years for households in short-term financial hardship, regardless of concession status.
Will my rebates continue if I switch electricity providers?
Yes. As long as you remain eligible, rebates like the Queensland Electricity Rebate continue — but you must provide your concession details again to your new retailer.
Are there rebates for gas customers in Queensland?
Yes. Eligible concession-card holders can also access the Reticulated Natural Gas Rebate.
- WA Electricity Rebates & Incentives (2025 Guide) - 24 September, 2025
- ACT Electricity Rebates & Incentives (2025 Guide) - 24 September, 2025
- SA Electricity Rebates & Incentives (2025 Guide) - 23 September, 2025
