The Soltaro AC EV Charger promises affordable home charging with optional solar integration — but does it deliver? In this independent review, Solar Choice takes an unbiased look at Soltaro’s only EV charger, covering price, features, warranty, and real-world usability. While attractively priced from around $780, questions remain around its limited smart functionality and vague warranty terms. This guide helps Australian homeowners weigh the pros and cons, compare alternatives, and decide if Soltaro’s entry-level charger is the right fit for their home.
At a Glance: Soltaro AC EV Charger Score 2.9 out of 5
The Soltaro AC EV Charger sits in the entry-to mid-range of the market. While attractively priced and offering solar integration through an optional DLB box, its lack of smart features and vague warranty terms let it down.
- Price: $$ The Soltaro AC EV Charger is attractively priced, starting from around $780 for the 7kW single-phase unit and $1150 for the 22kW three-phase version. Adding solar compatibility via the DLB box costs an additional $300, which still keeps it in the entry-level to mid-range category.
- Company Backing and Trustworthiness: 4/5 Soltaro has been registered in Australia since 2016 and maintains a head office in Victoria. It promotes itself as Australian-owned, with a 1300 support line and local staff. While products are manufactured in China, the company has an established presence in the Australian market and sells a broad range of energy-related products.
- Warranty Offer: 2.5/5 Soltaro’s three-year warranty is short compared with industry leaders offering up to five years. More concerning, it starts from the factory production date rather than the installation or purchase date. Vague exclusions such as “failure operatings” and “irresistible natural reasons” may leave room for disputes over claims.
- Solar Compatibility: 3/5 The Soltaro charger supports dynamic load balancing, but only when paired with the additional Solar DLB box and CT clamps, which are not included. This unlocks three modes (Pure PV, Hybrid and Full Speed), enabling better solar self-consumption. Without the add-on, its solar capability is limited, so it scores mid-range here.
- Functionality: 2/5 The charger does the basics but lacks many features increasingly expected in the market. Charging is started by RFID card or auto-start mode, and Wi-Fi/Bluetooth is optional rather than standard. There is no smartphone app or remote monitoring. Solar integration requires the purchase of a DLB box, and CT clamps are not included in the package.
Company Overview
- Soltaro has been registered as a company in Australia since 2016, and has had an ABN since 2018. Its LinkedIn profile states that it was founded in 2015 and the company is headquartered at 8 Mohr Street, Tullamarine, Victoria.
- As per our Soltaro battery review, the company’s products are manufactured in China, and online reviews are mixed. A summary of reviews on ProductReview.com.au was 86% positive and 14% negative, while Trustpilot gives the company a 2.9/5 average rating from 36 reviews.
- Soltaro’s website states that it is Australian-owned with 51-200 employees, and its website gives a 1300 support number with access to local staff. The company sells a range of products including energy storage batteries, reverse cycle and air conditioning units, and USB rechargeable AA batteries. Products can be registered for warranty via the Soltaro website, and the website includes a knowledge base for technical support.
Popular Models and Comparison of Features
The Soltaro AC EV Charger is the only EV charger that the company sells. It comes in single-phase and three-phase configurations, features dynamic load balancing (DLB) and works in tandem with solar rooftop panels. If using with solar, the Solar DLB must be installed alongside it. This will enable three charging modes: Pure PV, Hybrid and Full Speed (where the DLB no longer limits the charge rate according to the house energy load. Uncommon in the market, the company also offers a customised cable length.
There is no app associated with this EV charger. Charging is started either by RFID card or auto-start mode (set by DIP switch). Wi-fi and bluetooth are optional.
| Sigenergy EV AC Charger | ||||||
| Wattage | 7kW | 22kW | ||||
| Connection | Tethered (6m cable or customised length) | |||||
| Size (W x H x D) | 169 x 380 x 151 mm | 169 x 380 x 201 mm | ||||
| Weight | 5 kg | 7 kg | ||||
| Warranty | 3 years | |||||
| IP rating | IP65 | |||||
| Solar compatibility | Yes | |||||
| Data sheet | Soltaro EV AC Charger Datasheet | |||||
How Much Does Soltaro AC EV Charger Cost?
- The Soltaro AC EV Charger costs around $780 for the single-phase 7kW charger, and $1150 for the triple-phase, 22kW charger.
- Adding the Solar DLB Box adds $300 to the price.
- Wi-fi and bluetooth is optional. We have contacted the company for clarification around additional costs.
Pros and Cons
| Pros | Cons |
| Dynamic load balancing | No smartphone app |
| Optional solar integration | Additional cost for solar integration |
| Customisable cable length | No untethered option |
8. Installation
- CT clamps are not supplied in the box. Adding solar-aware or household load balancing requires CT clamps and correct phasing to operate correctly.
- Suggest readers seek qualified installers via Solar Choice.
9. Warranty and Service
The only warranty available for the Soltaro EV charger is in the installation manual. It is extremely brief and poorly translated, and does not clarify:
- Specific terms around “quality problems”: Whether this covers material defects, workmanship issues, electronic failures, firmware/software bugs, etc.
- Definition of “failure operatings: Lack of definitions might allow the manufacturer to reject claims by saying the unit was “operated incorrectly.”
- Definition of “Irresistible natural reasons”: Should be narrowed or clarified (e.g. force majeure events beyond manufacturer’s control)
Limitations
The warranty starts from the date of factory production. If the unit fails due to poor installation (e.g. incorrect earthing, ventilation, or conduit choice), warranty is void. This makes choosing a qualified installer critical, but could also lead to disputes about whether a failure was due to installer error vs product defect.
Service
The installation manual states that the charger must be regularly checked for damage, and that it must be “be overhauled with in the specified time period” by a “professional”, but not state what the time period is.
10. Final Verdict: Should I Buy [Product Name]?
The Soltaro AC EV Charger is best suited for budget-conscious buyers who want a basic, affordable wallbox with optional solar-aware charging and don’t mind the lack of app connectivity.
It’s not ideal for premium home installs or for anyone seeking a future-proof smart charger with monitoring, remote updates or potential for solar battery integration.
For commercial or strata applications, limitations in warranty clarity and absence of remote management functions are significant drawbacks.
If your priority is simply a low-cost EV charger and you have a trusted installer, Soltaro’s unit may be acceptable. But buyers should weigh it against competitors offering clearer warranties, stronger connectivity, and long-term support.
- Soltaro AC EV Charger – An Independent Review by Solar Choice - 19 September, 2025
- Synergy VPP (Battery Rewards): An Independent Review - 17 September, 2025
- Sonnen VPP (sonnenConnect) – Independent Review - 16 September, 2025
