Haier Heat Pumps: Independent Review by Solar Choice

Haier Hot Water Heat Pump

Note: Solar Choice is not associated with Haier Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

At a Glance: Haier All In One HP250M1‑U1 Scores 3.5 Out Of 5

Scoring is based on our heat pump scorecard, which is consistently applied to each brand and heat pump on the Australian market.

$$$ Price: The Haier HP250M1‑U1 typically retails between $3,300 and $4,100 (excluding installation and rebates), placing it in the mid-range cost category.

  • 3/5 – Company Backing and Trustworthiness: Haier has a physical office in Macquarie Park, NSW, employs more than 20 staff in Australia, and is a diversified global appliance brand. However, their heat pump product line only launched in 2023, so they do not meet the 5-year brand history requirement.
  • 4/5 – Warranty Offer: Haier provides a 7-year warranty for the water tank, 5 years for parts, and 5 years for labour. This strong warranty package earns 4 points on our scorecard.
  • 5/5 – Customer Reviews: Although the Haier HP250M1‑U1 is a recent release, customer feedback so far has been highly rated, with an average score of 4.8 out of 5 on Solar Choice’s independent review platform.
  • 3/5 – Functionality: The unit features a built-in LCD and SmartHQ™ WiFi app, supporting multiple heating schedules and modes. However, it falls short of the recommended 10 W/L heating power (delivering only 8.1). On the positive side, its 43 dB(A) noise level—measured at 1 metre in a lab setting—meets industry standards and reflects quiet operation, making it well-suited for installation near living areas.

Please note: The Solar Choice scorecard reflects our independent scoring methodology. Customers are encouraged to consider their own circumstances and research before making a decision.

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Company Background

Haier, established in 1984 in Qingdao, China, has grown into one of the world’s largest manufacturers of electric hot water systems. Haier’s headquarters are in Qingdao, China and they have a local office address at Level 1, ­1 Eden Park Drive­ Macquarie Park, NSW, 2113 Australia.

The company launched their heat pump in October 2023. The heat pumps are manufactured by Haier in their manufacturing plant in China and are designed as a premium option for the market.

Customers may be more familiar with Fisher and Paykel which is a consumer goods brand which was acquired by Haier in 2012. 

Haier Heat Pump Range Available in Australia

ModelTank SizeHousehold SizeNoiseDimensions (mm)Weight
HP200M1‑U1195L2–4 people43 dB(A)600 × 630 × 165891 kg
HP250M1‑U1246L3–5 people43 dB(A)600 × 630 × 1951106 kg
HP330M1‑U1330L4–6 people47 dB(A)680 × 680 × 1993127 kg

Notes for Buyers

  • Noise: Haier’s noise levels (43–47 dB(A)) measured at 1 metre in a lab setting—meets industry standards and reflects quiet operation, making it well-suited for installation near living areas.
  • See the Haier Heat Pump Product Brochure here.
  • Heating Power: Only the HP200M1‑U1 exceeds the 10 W/L benchmark, meaning faster reheating after use. Larger models may take longer to recover hot water, especially during peak usage in bigger households.
  • Sizing Tip: Choose a size based on household size and daily hot water use — under-sizing may result in delays, while over-sizing can reduce efficiency.

How Much Does the Haier HP250M1‑U1 Cost?

ModelTank SizeEstimated Price RangeScorecard Price Tier
HP200M1‑U1195 litres$2,800 – $3,300$$ Lower Cost
HP250M1‑U1246 litres$3,300 – $4,100$$$ Mid-Range
HP330M1‑U1330 litres$4,500 – $5,200$$$$$ Highest Cost
Haier Monoblock Heat Pump

The Haier HP250M1‑U1 heat pump water heater is typically priced between $3,300 and $4,100 (excluding installation and any applicable rebates). This places it firmly in the mid-range price category for residential heat pump systems in Australia.

With state-based rebates in Victoria, NSW, and other regions, eligible households can reduce their upfront costs significantly — sometimes by $1,000 or more depending on local programs and installer offers.

You can check rebate eligibility in your state here or try use our heat pump savings calculator to estimate your payback period and energy bill reductions.

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Haier Warranty Offer for Australians

Haier provides a comprehensive warranty package that reflects confidence in their product quality. Here’s a breakdown of what’s covered:

ComponentWarranty PeriodCoverage Description
Cylinder (Tank)7 yearsCovers defects and failures in the stainless steel water tank.
Refrigeration Components5 yearsIncludes the heat pump unit, compressor, condenser, expansion valves, and refrigerant pipework.
Other Components5 yearsCovers electrical elements including circuit boards, sensors, user interface, heating elements, valves, and anodes.
Labour5 yearsCovers labour costs for all warranty-covered repairs or part replacements.

This warranty coverage places Haier above average in the market, particularly with its full 5-year labour inclusion.

Pros and Cons of Haier Heat Pumps

Pros

  • Utilises R290 refrigerant, which has a low Global Warming Potential (GWP of 3), making it a more environmentally responsible choice compared to older refrigerants.
  • Supported by a global manufacturer with a local office and staffing presence in Australia.
  • Includes a comprehensive warranty package with 5 years labour coverage, which is above average for the industry.
  • Offers SmartHQ™ app and LCD interface, providing users with access to multiple programmable heating modes.
  • Early customer reviews are highly rated, with an average score of 4.8/5 on Solar Choice’s platform.
  • Its 43 dB(A) noise level—measured at 1 metre in a lab setting—meets industry standards and reflects quiet operation, making it well-suited for installation near living areas.

Cons

  • The heat pump product line was launched in 2023, so it lacks a long-term performance track record within the Australian market.
  • The HP250M1‑U1 model delivers 8.1 W per litre, which is below the 10 W/L benchmark used in the Solar Choice functionality scorecard.
  • Pricing places it in the mid-range category, which may limit its competitiveness against lower-cost systems offering similar core performance.

So is the Haier Heat Pump Worth It?

The Haier HP250M1‑U1 sits in the mid-range cost tier but includes features often found in higher-end models — such as quiet operation, app-based scheduling, a full 5-year labour warranty, and a trusted global brand behind it.

However, the heat pump range was only launched in 2023, meaning long-term performance in Australian conditions is still unproven. It also falls slightly short of some technical benchmarks used in our scoring system, including heating power per litre for fast hot water recovery times.

For households seeking a well-supported unit with smart functionality and solid warranty coverage — and who are comfortable choosing a newer product — the HP250M1‑U1 may be a suitable fit.

It’s essential for buyers to consider their specific needs, including household size, budget, and long-term energy consumption, when making their decision. For more information on whether a heat pump is right for you, refer to our Complete Buyers Guide to Heat Pumps.

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James Shand

Reviews from Australians who have installed Haier Heat Pumps

Rated 4.80 from 5 reviews
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Showing 5 of 5 Reviews

3rd June 2025
Anthony
VIC - 3981
10kW system
5.00

Significantly reduced my power usage. App enables mode switching easily.

20th February 2025
Jerry
-
system
5.00

The system is neat and fits under out carport well. 250 litres suits a three bedroom house and the remote control features will be useful.

1st December 2024
Jeff
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system
5.00

Whisper quiet operation, and extremely low electricity consumption using mainly excess solar. We are expecting our spiralling gas bills to plummet.

17th September 2024
Garth
QLD - 4019
system
5.00

Heat pump looks great. Has many features I will probably not use. Delivers lots of how water.

17th September 2024
Mike
VIC - 3149
system
4.00

I was originally going for an iStore heat pump, but was offered the Haier one, and having read the review on Solar Choice, decided this was the way to go. Have not really come to grips with the controls yet, the handbook is not super helpful.

Showing 5 of 5 Reviews