Smart Lifestyle Australia Heat Pump Review

Smart Lifestyle Hot Water Heat Pumps

Note: Solar Choice is not associated with Smart Lifestyle Australia Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

UPDATE: Cyanergy/Smart Lifestyle in Liquidation

As per the ASIC notice, Cyanergy has entered liquidation as of the 16th March 2026. Cyanergy is the parent company of the Smart Lifestyle Batteries and Heat Pumps. We advise customers to treat this brand with caution.

At a Glance: Smart Lifestyle Heat Pump Scores 2.25 out of 5

Scoring is based on our heat pump scorecard which is consistently applied to each brand and model available in the Australian market.

$ Price: The SLA-R18-190D model is priced under $2,500, placing it in the Lowest Cost category.

  • 2/5 – Company Backing and Trustworthiness: Smart Lifestyle is a newer brand launched in 2021 and is part of Cyanergy, a broader energy solutions provider. While it has a physical presence in Australia, its limited operating history and smaller team impact its score.
  • 3/5 – Warranty Offer: Offers 7 years on the cylinder, 5 years on the compressor, and 2 years on workmanship. A fair offering, but slightly below the market’s best warranties.
  • 3/5 – Customer Reviews: The brand has received a 4.22-star average rating across 9 reviews. While most customers are satisfied, the inclusion of a 1-star review citing service issues has brought the average down.
  • 1/5 Functionality: Based on available specifications. Smart Lifestyle units include a built-in controller with timer scheduling capability but do not offer WiFi or app connectivity. They also do not meet other key Solar Choice functionality benchmarks such as quiet operation (<45 dBA) or at least 10 watts of heating power per litre.

Solar Choice Score: 2.25 out of 5

Customers are encouraged to conduct independent research and seek multiple quotes before making a decision.

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Company Background

Smart Lifestyle Australia (ABN 54 652 113 561) is a heat pump brand owned by Cyanergy and was introduced in 2021. Cyanergy are an installer and manufacturer of renewables and energy efficiency solutions with a history dating back to 2010. The company has offices in New South Wales, Queensland and Victoria. They list between 2-10 staff members in australia.

Smart Lifestyle Australia’s products are sold by Cyanergy and also by other installers on the market. 

Smart Lifestyle Australia Heat Pump Available Range

Smart Lifestyle currently offers two main integrated residential heat pump models:

ModelTank CapacityClaimed Noise LevelHeating Power (W/L)Recommended Use
SLA-R18-190D190L48–58 dB(A)9.2 W/LSmall households (1–3)
SLA-R25-300D300L48–58 dB(A)8.3 W/LMedium households (3–5)

How Much Do Smart Lifestyle Heat Pumps Cost?

Smart Lifestyle Heat Pump Hot Water Heater

The Smart Lifestyle SLA-R18-190D is priced below $2,500, which makes it one of the most affordable heat pump systems available in Australia. This can be appealing for budget-conscious homeowners or those accessing government rebates, but low upfront cost should be weighed against functionality and long-term performance.

Rebate Information:

  • Federal STC Rebate: Available for qualifying models.
  • State Rebates: Additional rebates in Victoria and New South Wales.

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Smart Lifestyle Heat Pump Warranty & Support

The warranty terms for Smart Lifestyle heat pumps cover different components for varying durations. Consumers should be aware that when they contact the Smart Lifestyle support phone line, they are likely to speak to representatives from Cyanergy.

Smart Lifestyle provides a reasonably standard warranty offer:

  • 7 years on the tank/cylinder
  • 5 years on the compressor
  • 2 years labour or “workmanship”

While this coverage is competitive for budget models it’s not a standout in the market.

See the full smart lifestyle technical specifications.

Pros & Cons of the Smart Lifestyle Heat Pump

Pros:

  • One of the lowest-priced heat pumps available
  • Backed by Cyanergy, a broader energy efficiency brand
  • Good warranty coverage relative to cost
  • Generally positive customer satisfaction (4.22-star average from 9 reviews)

Cons:

  • New brand with limited operational history
  • No validated quiet operation below 45 dBA
  • No WiFi or app connectivity for remote control; local timer and temperature controls available via built-in controller panel only
  • Heating performance below key Solar Choice benchmarks
  • Limited customer feedback

Is the Smart Lifestyle worth it?

As Smart Lifestyle Australia’s parent company Cyanergy is currently in liquidation, we recommend that customers look for an alternative heat pump solution.
For existing customers, it is unclear whether Cyanergy will be able to uphold any warranty commitments made on installed Smart Lifestyle products.

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James Shand

Reviews from Australians who have installed Smart Lifestyle Heat Pumps

Rated 4.22 from 9 reviews
5 star
7
4 star
1
3 star
1
2 star
0
1 star
1
Reviews are strictly collected from real customers in accordance with Solar Choice's Review Guidelines

Showing 9 of 9 Reviews

22nd December 2025
Reynaldo
-
5.00

Very modern in appearance very quiet operation and I'm very satisfied with the unit..

Installation Photos

20th August 2025
Mike
-

Review left 10 years after system installed

1.00

Bad service , hot water unit not work properly, control freeze alot of time, call them it seems no help and ask me to pay for the call out fee even just 2 weeks installed.

19th February 2025
Vijay
VIC - 3169
5.00

Looks majestic but does work exceptionally good. Very quite and quite efficent when reviewing the electricity consumption.

11th February 2025
Emanuel
VIC - 3429
5.00

Smart Lifestyle Australia - SLA-R25-300D/N4D4 has been working well and as supposed for a month now. Very easy to understand how to use its programmer function, it is also sufficiently silent when working. We went with this brand after comparing specs and warranty offered. Hopefully it will go on like this for many years.

7th November 2024
Rita
-
5.00

Heat pump replaced our old gas unit. This one is very efficient

2nd November 2024
Sang
-
5.00

Yes, totally happy with SLA 300L. It's really easy to control and user friendly.

Installation Photos

20th January 2026
S
-
5.00

Best

14th August 2025
Alan
-
5.00

Looks great and works great.

17th June 2025
Kate
-

Review left 1 year after system installed

4.00

It’s a single unit

Installation Photos

1st December 2025
Nic
-
3.00

Installation Photos

Showing 9 of 9 Reviews