Aussie Solar Tech Reviews
About Aussie Solar Tech
AST is family operated solar company. We dont require any deposit before installation for residential customers and having our own warehouse in Canberra and installation team. We dont Subcontract our projects.
Workmanship Warranty
10
All Reviews
Lack of communication
I signed up for battery install in September and I'm still waiting for the install. Multiple emails and phone calls later and still not getting anywhere. I managed to talk to the manager at the beginning of December and since then still nothing. Despite being 2 months behind on the scheduled install its all on me to chase and no ownership from their side.
Battery - Sigenergy
Unreliable power and terrible post installation support
Post installation support has been terrible - one person at the company even stating they were too busy to fix the issue Aussie Solar Tech created, now been 2 months and counting. Another phoned my partner to pressured him to change is review rating. We have been left with unreliable energy, not able to boil the kettle and run the dishwasher at the same time without loosing power. Unable to use the aircon. The system is on bypass meaning we are using main power and unable to use our solar and battery system. Still can't use the aircon. We are being forced to seek a second opinion as AST is unwilling to fix the issue they created.
Solar Panel - Jinko
Unable to provide an overall satisfaction rating as the entire system (solar, inverter + batteries) isn't working. At the moment the issue doesn't seem to point to the solar panels.
Solar Inverter - Growatt
The engineers are unable to explain why the inverter isn't receiving power. Energy goes into the system but then nothing. Unclear when we will have a solution.
Battery - Growatt
Unable to provide an overall satisfaction rating as the entire system (solar, inverter + batteries) isn't working. At the moment the issue doesn't seem to point to the batteries.
They communicated well and with delays i...
They communicated well and with delays in getting the GoodWe batteries kept me informed and installed the solar panels first so I could benefit from the feed in value.
Solar Panel - Jinko
Very happy with the solar panels and the system output. It's generating a lot of electricity. It fades back into the grid which means we get good returns our investment
Solar Inverter - Goodwe
The GoodWe inverter works very well and the app that you use with it. The inverter is very easy to understand and provide you with all the information.
Battery - Goodwe
I am very happy with the battery installed. There's two stacks to make up 45 KW which provides 100% charge by 9:00 in the morning and down to between 75 and 78% at 9:00 10:00 at night.
Professional and amazing workmanship
From our first conversation with Solar Tech we felt a great relationship with the company. And they did not let us down. High level of professionalism and customer service was outstanding. The workmanship was amazing and would highly recommend them to anyone. Well done. Great to see good companies promising and delivering.
Solar Panel - Solarwatt
We are extremely happy with the panel’s selected by them. They look tidy and perform as expected
The sales process is quite smooth
The sales process is quite smooth, also the installation team was very friendly with great reliability on the day of installation, specially Shah is very friendly, helpful , professional and knowledgeable so very happy with the service.
Solar Panel - Jinko
Happy with the system, Jinko panels were recommended by Shah considering the latest technology.
Solar Inverter - Solis
Solar panels and smart meter
The sales process was good, lots of questions were answered before the quote was refined. Installers were good although they were not briefed prior to the installation, so they had to come twice to finish the job. I was confused about their warranty period.
Solar Panel - Jinko
Sleek black panel installed with black rails amd clips. Very good performance, the current generated often exceeds what the invertor will support.
Solar Inverter - Goodwe
Attractive unit, high efficiency, easy to use. The smonitoring oftware is great. When combined with the Goodwe smart meter, you can monitor generation, consumption, and feed out.
Fantastic service and installation
Fantastic service and installation. The team at Aussie Solar Tech Mitchell were punctual, professional and we would highly recommend them. The product was value for money and Shah was very helpful. Five star all the way.