Expert Electrical Reviews

Rated 4.63 from 19 reviews

About Expert Electrical

The truth is, we’re really all about YOU and how we can provide you with the best service. But, okay, here’s a little more about who we are…
We’re a family-owned and operated company, built from the ground up.
We’ve been around for close on 13 years. Ben, our head electrician and company principal, started out installing solar solutions in 2010.

Since then we’ve completed over 10,000 solar installations.
We’re based in Brendale on the north side of Brisbane, serving customers as far as Central Queensland and Northern New South Wales. But we’re not so far that we can’t easily get to you when needed.
And, of course, we’re… "Aussie, Aussie, Aussie"…proudly Australian.

Workmanship Warranty

10

Address

20 Kenworth Place Brendale QLD 4500

Phone

07 3195 3633

ABN

67 914 971 040

In Business Since

2011

Office Locations

Brisbane (Head Office), Buderim (Sunshine Coast), Hobart (Tas) , Newcastle (NSW)

Number of Employees

10-20

Number of Installations Completed

10,000+

Number of Commercial Installations

27

Largest Commercial System

169KW - Off-Grid

Accreditations verified by Solar Choice

  • CEC Approved Retailer
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

30th August 2022
Matt
-
5kW system
5.00

Installer Comments

Had a good experience with Scott and his team at Expert Electrical Tasmania. I liked that the sales person (Scott) also led my install personally. This minimised the possibility of any surprises on install day. They did a nice tidy install, and also did my EV charger on the same day. I appreciated that they managed to squeeze all the new bits I wanted (PV, hot water timer, EV charger, consumption meter) into my existing sub-board, which took some genuine creativity, when it probably would have been easier for them to charge me to put in a new/larger sub-board. The SMA kit looks great and has been working great so far, I like the app. Would recommend Scott and his team to anybody.

Solar Panel - Hyundai

5.00

Solar Inverter - SMA

5.00

SMA app is better than I expected. Glad I got the consumption meter too. Love being able to see real-time data from both my generation and consumption.

Installation Photos

29th August 2022
Ben
-
9kW system
5.00

Installer Comments

Very Happy with the service. Answered all our questions prior to and post install. Install crew were friendly and cleaned up after themselves. We have had our system up for some months now and are happy to report that their after sales service is great

Solar Panel - Solarwatt

5.00

early days yet but they look very neat and appear to be working as expected

Solar Inverter - Sungrow

5.00

Had to update firmware a couple of times, but this was done remotely relatively painlessly

27th August 2022
Bradley
-
7kW system
5.00

Installer Comments

Very happy with the speed, quality and communication that Expert Electrical (EE) did for my Solar install. Originally it was going to be 60 days from Quote to install, but ended up being 30 days as he called me and slotted me in early. First contact with EE was fantastic, we had a very quick conversation as I had already done a lot of research on what I wanted (such as size and expected costs). I ended up choosing EE over another installer as the end product between the 2 were very similar in quality but EE was cheaper. I think this is down the the cost of the Inverter being cheaper as EE said that he deals directly with SMA instead of through a dealer, being cheaper prices. I was emailed through 6 different options. 3 ~6.6kw and 3 ~7.7kw systems, each system being a cheap, average, better quality. I ended up with a 7.7kW system with a 6kW SMA inverter, the most expensive as that had a really good return on investment for me as I don't mind paying a bit more for something that better quality. Email communication was top notch, especially in the afternoons with replies being as short as a few minutes. I enquired about what monitoring hardware was available (as I know inverters can only show whats being generated, I wanted to know how much I was using, generating, exporting and importing. They gave me 2 products and some information before jumping on a video call and him showing me his computer screen showing how the product works. Excellent use of video calling. Day of install came and the contractors (not EE, but Derwent Electrical) showed up and did a top notch job. Very happy with the work they did, 0 complaints with EE or Derwent electrical. 10/10 would recommend EE to a friend or Family member.

Solar Panel - Tindo

5.00

Solar Inverter - SMA

5.00

Installation Photos

25th August 2022
Jon
-
10kW system
5.00

Installer Comments

Tony Prince and team from Expert Electrical have done a fantastic job on our large solar plus SunnyBoy battery system. Their communication, price, and follow up service have been fantastic, particularly with ironing out any of the kinks that cropped up once the service was up and running. Very highly recommended company, and definitely get a quote from them before you start!

Solar Panel - Hyundai

5.00

Solar Inverter - SMA

5.00

25th August 2022
Marianne
-
7kW system
5.00

Installer Comments

Fantastic to deal with, installation went smoothly and after installation outstanding

Solar Panel - Solarwatt

5.00

1st year since the installation haven't missed a beat

Solar Inverter - SMA

5.00

Had 2 inverters installed these have not skipped a beat

3rd August 2022
Warren
QLD - 4702
10-15kW system
5.00

Installer Comments

The name is a perfect description of them. The installation went very well and the crew were very professional.

Solar Panel - Hyundai

5.00

Look great!

Solar Inverter - Fronius

5.00

Installation Photos

30th June 2022
Linda
-
6kW system
5.00

Installer Comments

Good explanation on what is included. Installers showed up on time and were very helpful if I asked questions. Good follow-up after installation of panels to see if I had any questions or was happy with the work done.

Solar Panel - Solarwatt

5.00

Like the warranty, look good on the roof

Solar Inverter - SMA

5.00

30th June 2022
Bob
QLD - 4069
5kW system
5.00

Installer Comments

Very efficient.

Solar Panel - Hyundai

5.00

Easy install.

Solar Inverter - SMA

5.00

Neat.

23rd June 2022
Julia
-
7kW system
5.00

Installer Comments

I would recommend these gents to everyone! I was referred to Expert Electrical Tasmania by a friend who had their system installed by them. I got some quotes from other companies in the area but their products did not appear to be as good. I called and they arranged a virtual appointment for me with Scott, which was very informative and well presented, and sent me a quote with several system plans because I was so indecisive at first. I requested a further site inspection just to make to sure of a few things and Scott was more than happy to help me with this. They organised all the paperwork and contacted my power supplier too. I bought a 6.6kwh SolarWatt/SMA system in mid May 2022 and it was installed (and running) by the end of May. The installation was very tidy and the installers, Sam and Jake, answered all my questions while they were working. Expert Electrical even called me to check that everything went well and to help me set up my monitoring app. I am very happy I went with them!

Solar Panel - Solarwatt

5.00

The 30 year warranty and efficiency were some of the strongest i could find.

Solar Inverter - SMA

5.00

Simple and great monitoring app.

Installation Photos

10th May 2022
Des
-
6kW system
4.00

Installer Comments

Tony was knowledgeable and friendly, although there was an error made with inspecting the switchboard that may have influenced our decision to choose installers. There appeared to be three phase power to the switchboard and we therefore were offered and chose to have a three phase inverter. This was actually incorrect and we now have an effective SMA single phase inverter, whereas we were considering a Goodwe 3 string single phase inverter, which may have suited our roof better than the 2 string inverter. Having said that, we chose also to use quality rated products, and SMA is considered a superior product. the solar installation was conducted quickly, effectively, and the installers were very friendly and courteous, and even left the roof in a better state than when they arrived replacing many broken tiles from my spares heap. So far the solar is functioning well, and we have been getting around 20kWhr on sunny days since February which is in line with what we were expecting in Hobart area from our 6 kW panels and 5 kW inverter, with panels spread over east, north and west facing sections or roof. I am satisfied with the solar performance and especially with the installers.I will have a better measure of performance next summer.

Solar Panel - Hyundai

5.00

Solar Inverter - SMA

5.00

6th May 2022
Paul
-
8kW system
5.00

Installer Comments

Very professional. Always ready to help with questions. Knowledgeable about the subject. Quick installation.

Solar Panel - Longi

5.00

N/A

Solar Inverter - Goodwe

5.00

6th May 2022
Daniel
-
6kW system
5.00

Installer Comments

No hassles, great price, great customer service and followed up a few months later to see how everything is going, would recommend ????

Solar Panel - Longi

5.00

Solar Inverter - Goodwe

5.00

22nd March 2022
Paul
QLD - 4610
15-20kW system
1.00

Installer Comments

I paid for 3 phase 3 Phase Power Upgrade Overhead 3 Phase Power Upgrade - Overhead (incl Energex Overhead Cable fee) 1 x 3 Phase Power Upgrade (Overhead) (1 inverter on phase 1 & 2 and leave the 3rd phase as nil. So, the configuration will be 3ph site connecting to 2ph.) 2. I Paid for the Air conditioning with circuit boards to stop pests touching these delicate parts (manufacturers now also offer systems that will prevent unwanted gecko access) No Protecting against geckos 3. 2 x Q.VOLT G2 HYB-5kW.1.1 (Q CELLS) 1 x Q.HOME+ ESS HYB-G2 12.6kWh (Q CELLS) 1 x 3 Phase Power Upgrade (Overhead), 7 x Single Pole RCBO Upgrade, 1 x 8KW MHI Air Conditioner, 1 x 2.5KW MHI Air Conditioner, Q.HOME-G2 1 x Q.HOME+ ESS HYB-G2 12.6kWh Feed-in Phases / Connection Single Phases NOT 3 Phases

Solar Panel - Hyundai

1.00

Not working

Solar Inverter -

1.00

Not working

4th March 2022
Brett
-
6kW system
5.00

Installer Comments

we are extremely happy with our Solar the team were great to deal with and the installation was great Thank you for our great solar system

Solar Panel - Hyundai

5.00

Solar Inverter - SMA

5.00

14th February 2022
Paul
-
6kW system
5.00

Installer Comments

Very grateful to be put in contact with Scott and Tony from Expert Electrical Tasmania. I had been finding it difficult to get information and a quote for an off-grid system in Southern Tasmania. Scott was very helpful and knowledgeable with some great advice. They were able to install in a much quicker time frame than the other companies I contacted and their communication and follow-up so far has been great

Solar Panel - Solarwatt

5.00

Solar Inverter - SMA

5.00

9th February 2022
Nick
-
5kW system
5.00

Installer Comments

Expert Electrical Tasmania were great. A very organised and professional outfit that was very easy to work with. I can't reccomend enough.

Solar Panel - Solarwatt

5.00

Solar Inverter - SMA

5.00

29th September 2021
Glenn
TAS - 7004
6kW system
5.00

Installer Comments

Very professional service and a great system from friendly staff.

Solar Panel - Hyundai

5.00

Solar Inverter - SMA

5.00

5th August 2021
Angela
-
10-15kW system
5.00

Installer Comments

Scott was amazing from the first meeting to the installation great communication and service

Solar Panel - Solarwatt

5.00

Great warranty and construction

Solar Inverter - SMA

5.00

Great warranty

16th February 2020
Lucy
QLD - 4101
5kW system
3.00

Installer Comments

Expert Electrical efficiently and politely installed our 5Kw system in inner city Brisbane, along with doing some electrical work to modernise our powerbox, wire up the back deck and install some fans and air conditioning. Overall it was an over $10K job. Things went downhill quickly after they finished the job though. They stuffed up the invoices and sent aggressive overdue notices for a large invoice we paid on the day of installation, they left without returning my neighbours parking permit, and they didn't respond to emails about the parking permit or a defective fan installation in our bedroom that has been keeping us up at night (put in by a teenage apprentice). They did respond eventually (3 weeks later) after they sent me another overdue notice and I pointed out the problem with the invoice and provided a bank receipt showing I'd already paid it. But instead of sending someone over to look at the fan they sent a sales rep to threaten me again with non-payment of a second bill, tell me - without looking at it - that the problem with the fan was manufacturing and not their work - and used my neighbours parking permit as leverage (threatening to withhold it until we paid the remaining bill for the electrical component - an invoice that was issued the day before and wasn't even due yet). I immediately paid their bill to get them out of my life but am now in a position of needing another electrician to fix the fan. I can't recommend them. They were completely unwilling to take responsibility for their work and incompetent and threatening in their approach to billing.