Solar Power Nation Reviews
About Solar Power Nation
We offer Interest free finance on retail price
Workmanship Warranty
10
All Reviews
Not happy
Installer Comments
They took my deposit seven weeks ago and as the target installation date approached four weeks ago I tried calling/texting/emailing with no response at all from their sales or installation team. For the past three weeks I’ve tried to contact them once a week by phone with no response and am now ready to contact consumer affairs. Do not be fooled by their advertising scheme or positive reviews as it’s all a lie. Very disappointing.
Solar Panel -
Not sure yet, still not installed.
Solar Inverter -
Still not installed.
WARNING! Took my deposit and never installed. Haven't responded to any of my emails or calls
Review left 10 years after system installed
Installer Comments
WARNING! Unprofessional and potentially fraudulent. After quotation and signing a contract I paid a deposit. End of October/start of November 2023. It's now mid February and no install. They won't reply to my calls or messages. No explanation provided. I've now asked for a refund and they won't reply. So I've had to get consumer protection involved.
Solar Panel -
I've never seen the unit. Hope it's real.
Solar Inverter -
App was promised but I've seen nothing from solar power nation. It's not the manufacturers fault.
Installer Comments
Did a through and nest job
Installer Comments
DO NOT USE THEM - If Living in Western Australia BEWARE - A customer has advised that SPN are RINGING customers including themselves, asking them to change THEIR REVIEW from a lower Star rating to a 5 Star Review Rating ... that is surely UNETHICAL ?? ... (Read my ProductReviews.com and Comments in full) Please READ below - Appalling, they sent me a picture of where the solar panels are to be placed ... you guessed it ... wrong unit. They showed me a picture of my neighbours place opposite me and the panels were placed in their driveway ??? Installation was ok, but the team failed to follow up to ensure that everything was working, and walked away. Then they supplied the incorrect connection notification to Synergy (which they admitted they were wrong, only 2 weeks ago in September 2023). Installation date was early June 2023. Customer service is abysmal, you go through the installations, complaints team etc etc and get told "dont worry", "dont worry" and so it goes on and on. You email them and no one responds, they dont even put you through to a Manager in charge (too scared to ?) to try and sort out the problem (in my case, their stuff up). I have paid in full. NOW - 4 months after installation (installation early June) now end September 2023, I am still trying to get them to do their job properly ... WARNING DO NOT USE THEM Please READ MY FULL REVIEWS and further Comments on ProductReview.com.au, select More Reviews, then go to Reviews and Sort By - Rating Lowest ... Their multiple websites ONLY show the NON TECHNICAL 'good' reviews ie connecting to wifi (which are in nature only instructions) depicting a very DISTORTED VIEW of Solar Power Nation AND not the reviews showing their OUTSTANDING INCOMPETENCIES ...
Solar Panel -
Solar Inverter -
Installer Comments
Be careful. Very bad process and customer service and incorrect information provided. ** I dont recommend at all. They are so nice until they get the payment (whether its cash or through Plenti finance) and then good luck. its been few months and i cant even get them to provide a resolution for a fault in the installation
Solar Panel - SolarWorld
Solar Inverter - SolaX