Magma Electrical Reviews

I was disappointed with the installation experience. Magma offered their apologies for the way the installation was handled. The installer arrived without the EV charger, which only turned up four hours later with the second team member. Running the wiring from the main board to the charger location took much longer than expected, and then it turned out that they didn't have a circuit breaker to install. The installer had to leave to collect one, and the job was completed 7 hours after it began! To make matters worse, the charging cable was not supplied, so we couldn’t even test that the charger works. The installers were also unable to provide any information about the unit other than suggesting I download the Fronius app. The least I would expect was for installers to arrive with the charger unit to be installed, the circuit breakers required, and the charging cable included in the order. Turning up without any of these was, frankly, amateurish. This was not the level of service I expected, given the positive reviews I had read about the company. Magma offered their apologies for the way the installation was handled and acknowledged they had fallen short of the expected level of service, from scheduling and communication through to preparation and onsite professionalism. A few days later, another team member came over to finalise the installation, in consultation with Fronius, and provide the Electrical Safety Certificate.

I recently engaged Magma Electrical to handle the removal of my old solar system and install a new one to accommodate a roof replacement. From start to finish, the experience was smooth, professional, and great value. A special mention to Casey, who provided excellent customer service throughout the process. She ensured streamlined scheduling with both the builder and roofing company, which made coordination seamless and avoided any big delays. The Magma Electrical team was knowledgeable and efficient, taking great care during the removal and reinstallation. The technicians were punctual, respectful, and clearly very experienced and good at their jobs. The new solar system has been performing well, and I’m very happy with the overall result. I wouldn’t hesitate to recommend Magma Electrical to anyone needing solar installation, system upgrades, or related electrical work—they made a potentially complicated project feel easy.

Great Service! I received my quote from Magma and they helped me through the rebate process. In 4 weeks, they were on site and decommissioned my 15 year old system and replaced with a brand new Solar + Battery solution. They came a month later and replaced my Hot Water service with a Heat Pump. Very helpful, great quality installation. Thank you Magma!