SolarHub Reviews
About SolarHub
A local business you can depend on
SolarHub was founded back in 2011
and from day one, it was important for
us to build a sustainable brand that
would support customers during the
long lifespan of a solar and battery
system. 10 years is a long time in this
industry, and we have seen a lot of
solar retailers come and disappear
during this period. You can look
around, but it is hard to find a solar
business with such a long history.
The benefits for you: We have
substantial technical support and
customer service capacity for you, with
plenty of staff members dedicating
their time and energy in making sure
our customers receive the assistance
they need from the initial
consultation up to technical support
years after installation. SolarHub prides
itself on the quality of the information
and advice we give to our customers
and this quotation is a testament to the
investment SolarHub has made in
providing you with clear and
comprehensive advice.
Workmanship Warranty
12
All Reviews
Haier 250L Heat Pump Hot Water installed by SolarHub
Very helpful sales experience. Consultant was very well versed in on-grid solar, off-grid solar, battery storage, Amber, and heat pump hot water. Installation experience was also outstanding. Very happy with the Haier unit (which is whisper quiet), and the overall experience.
Heat Pump -
Whisper quiet operation, and extremely low electricity consumption using mainly excess solar. We are expecting our spiralling gas bills to plummet.
SolarHub provided very good customer ser...
SolarHub provided very good customer service and good level of support pre and post purchase. The installer was very professional in his approach and his workmanship cannot be faulted. I highly recommend both SolarHub and their installers.
Fronius wattpilot 22j
Review left 10 years after system installed
Quick and neat installation. Still waiting for Electrical safety certificate. Economical pricing. Good installer.
EV Charger - Fronius
Ok but needs to be tuned to australian usage requirements. Cannot input my agl ev charger plan.
Chris from SolarHub was great! He helped from start to finish, ensuring at every step of the process that I really understood the options. I’m very happy with the terrific iStore unit we now have installed!
Heat Pump - iStore
So far it’s great! A big unit but as it’s a tank and compressor combined, I think that’s expected. It’s working well and we’ve now got plenty of hot water.
Clean install, easy process
Chris at SolarHub was great, very insightful and consultative rather than salesy. SolarHub’s team worked fast, did a great job of installing cleanly, took care not to break my fragile terracotta tile roof and hooked everything up much faster than they had suggested to me. They even explained how to use GoodWe’s SEMS portal. Great experience, highly recommend them.
Solar Panel - Jinko
Solar Inverter - Goodwe
EV Charger - GoodWe
Efficient and friendly
Review left 1 year after system installed
Solarhub's people were friendly and impressively efficient throughout the process. From first contact to complete installation took about two weeks, and the system has worked perfectly ever since.
Solar Panel - Jinko
Carefully choose your company and read all reviews.
Review left 5 years after system installed
The sale, installation and after service was fantastic. When we wanted to install a second battery we were told that they could do that but recommended not to as it would not be value for money.
Solar Panel - SolarEdge
Excellent panels. During a full moon they will actually collect very low levels due to the solaredge technology.
Battery - LG Chem
We have had one recall already. A big drawback of this battery is that it can only accept and discharge a maximum of 5Kw, no matter how big your inverter is. A Tesla battery accepts and discharges 10KW.
Chris Senarath of Solar Hub was excellent. We installed a 10.4KW, 22 panel solar system with inverters, plus a heat pump hot water system. Our son installed a similar system and recommended Chris and Solar Hub.
Chris Senarath of Solar Hub was excellent. Chris gave clear, concise advice; sent his foreman to advise us and supervise the installation; and gave telephone advice on Solar Victoria's rebate process.
Solar Panel - Jinko
We are very pleased with the system, which looks fine on the roof. The i-store HWS works perfectly.
Great friendly service and sales approac...
Great friendly service and sales approach was informative
Solar Panel -
Solar Inverter -
Well organised and efficient installation. Options made clear. Costs perhaps a bit more than other companies but a higher level of confidence in the work, the quality of the products, and potential for follow up action.
Solar Panel - SolarEdge
None, but I checked it’s quality ranking vs price on relevant websites.
Solar Inverter - SolarEdge
Review left 2 years after system installed
All contact with the installation Company and its workers was excellent - everybody, from the initial sales staff, through the accounting & technical staff, to the installation team, bent over backwards to be super-helpful. I have nothing but praise!
Review left 5 years after system installed
Very professional and good problem solvers. We felt confident in their work and approach.
Battery - LG Chem
Our battery was part of a recall and free replacement program we were notified about in June 2021.The operation of the battery was adjusted remotely to avoid overheating. So we did not get the full advantage of the system for over 12 months, until it was replaced in September,2022. They did offer electricity bill compensation which was appreciated. But communication from LG was poor. From the time of notification that the battery was faulty we did not hear anything for 12 months and that was only because I rang them. All is good now.
Solarhub were the only ones that offered LG panels. I thought their price was competitive - I got several quotes. The whole process was very professional and communication was excellent. I love the apps that show you in real time how much electricity is being used and where it is coming from. And the kg CO2 saved.
Solar Panel - LG
Solar Inverter - SolarEdge
From my very first contact, right through to the "hand-over" of the installed system, the SolarHub people were, without exception, fantastic - and many of them went way beyond what I had expected; everybody used simple language, kept their promises, and were always pleasant and punctual. In short, the whole process was managed superbly, and I have no hesitation in endorsing SolarHub as a solar installer.
Solar Panel - SolarEdge
I'm quite amazed at the efficiency of my 21 x SolarEdge Smart 370W panels. No matter about the level of cloud cover or what our overnight power consumption has been, there have been very few days when our battery charge level hasn't been restored to 100% well before noon.
Solar Inverter - SolarEdge
My SolarEdge Genesis SE6000H inverter seems to be doing its job very effectively.
Happy
The reason we went with SolarHub was because of their knowledge and professionalism. They took the time to explain things and ensure we were happy with every aspect of their product and the installation. They did an amazing job, in all a very seamless, smooth operation from start to finish. It is now over two months since our installation and we are more than happy, especially as we purchased the option of monitoring the solar system and can see the savings it is generating.
The installer I chose was not one of those you recommended. They were local and were one of two that did an on site evaluation. Theirs was comprehensive as was their quote and were very flexible and receptive to what I wanted as opposed to others who just wanted to sell me what they had from a limited selection.