SunSmart Sunshine Coast Reviews

Installer Comments

From start to finish SunSmart Sunshine Coast proved to be a professional and great company to deal with. The initial site survey by Josh was very thorough and he explained everything to me clearly and in detail. The resultant quote was very detailed (unlike some others) and Josh was able to answer all of my questions and put my mind at rest on all of my concerns. The service provided by Matt in the office was exceptional, even responding to an email I sent over the Easter break within 5 minutes to address an issue we had (which tuned out not to be related to the work they did). Matt’s patience with my questions and concerns was impressive! On the day of installation the installers Zeb, Lachlan and Liam turned up on time, introduced themselves and explained how the install would play out. They worked professionally and efficiently finishing at the estimated time. I was impressed with the work they carried out, everything was neat and tidy and the site was spotless (they cleaned up everything). The only delay was due to the number of questions I had for them during the handover and the detailed explanation they gave me about the installation and how it all works. Since the install the support has been exceptional with very fast responses to my questions and concerns. I would have no hesitation in recommending Josh and his crew at SunSmart SC considering a solar or battery installation.

Installer Comments

I chose SunSmart, their price was very competitive, their expertise on solar was first class. Their installers were on time, friendly and well presented. Their installation work on the panels and inverter was excellent. Very happy, thankyou to the SunSmart team.

Installer Comments

Matt and crew had all the help and patience in the world while I made up my mind then had 10.45kW solar system installed the week after I made my decision. Highly recommended.

Installer Comments

I found the whole experience with Sunsmart SC was smooth and professional right from start to finish. Josh was very educational about different products and their capabilities that best suited my property and needs. The installation crew had great communication, were polite and cleaned up after themselves. I highly recommend!

Installer Comments

Customer service was overall very poor. I found the point of contact very pushy and abrupt to deal with. The system only makes about 10kwh energy daily but originally was predicted to make at least 40kwh daily for this time of year. They changed the panel layout without consent also and have been trying to get me to sign an updated panel layout post install.