Puma Solar Reviews
About Puma Solar
1. Expert Solar Solutions: Our team of experienced professionals brings extensive knowledge and expertise in solar installation and retail. With our industry certifications and affiliations, we are well-equipped to design and install customized solar solutions that meet your unique energy needs.
2. Premium Products and Equipment: We partner with reputable manufacturers and suppliers to offer high quality solar products and equipment.
3. Exceptional Customer Service: Your satisfaction is our top priority. From the moment you contact us to the completion of the project, we provide personalized and attentive customer service.
4. Comprehensive Monitoring and Support: Our commitment to your solar system doesn't end with the installation. We offer comprehensive monitoring systems and maintenance plans to ensure the ongoing performance and efficiency of your solar system. We are here to support you throughout the lifespan of your solar investment.
Workmanship Warranty
7
All Reviews
Outstanding company
Puma Solar have proven to be an exceptional company in the supply of my Solar panels plus a Solar battery to my home. From my first meeting with Craig, he explained in detail the financial benefits of an increased Solar Array and then onto the benefits of adding a Solar battery. He made a compelling yet simple story that this new high quality battery would be a game changer. He then assisted in the Financing package to take full advantage of every Govt rebate currently available. Within four days his team of installers arrived at my home with all my new panels and a beautiful new Solar battery. All very professional and friendly guys who then completed the job quickly and efficiently. Job done perfectly. I am now waiting on the Energy Safe Victoria ( ESV ) to come and sign off on the installation and then to click the On switch and start generating free power plus money for any excess. I am the fourth person I know amongst our friends who have used Craig and we are all equally impressed with Puma Solar. Thanks Craig and your gun team for a fantastic and seamless job from start to finish. Cheers, Tim
Solar Panel - DMEGC
Solar Inverter - Growatt
Battery - Energizer
Virtual Power Plant - AGL
Truly Impressed with Their After-Sales ...
Truly Impressed with Their After-Sales Service! I couldn’t be happier with my experience with Puma Solar. From the start, the team was friendly, professional, and made everything so easy to understand. But what really stood out was their after-sales service — it’s been amazing! Anytime I had a question or needed help, they responded quickly and went above and beyond to make sure everything was running perfectly. It's rare to find a company that genuinely cares after the job is done. Highly recommend them if you're looking for quality solar and outstanding support!
Solar Panel - AE Solar
AE Solar I chose AE Solar panels for my home mainly because of their German quality – and they’ve truly lived up to the reputation. The build feels solid and premium, and their performance has been consistent, even on cloudy days. It’s clear that these panels are built with precision and durability in mind
Solar Inverter - SAJ
Really impressed with SAJ’s technical support—got help within 10 minutes! Quick, knowledgeable, and straight to the point. Great to know support is there when you need it.
Friendly staff and smooth process
I finally made the decision to have solar panels installed, thankfully Puma Solar made it a smooth process from quote to installation. The quote was fair and customer service was exceptional. I opted for AE panels and Saj inverters.
Solar Panel - AE Solar
Solar Inverter - SAJ
One star is too many
One star is too many. Misleading from the start , then a serious error made by staff. Potentionally life threatening. No efficient design for our premises. No advice or user instructions. A standard speedy set up likely not ideal for location and considerable probs with minimum help and not even an apology. Avoid them at all costs
Solar Panel - Canadian Solar
Was told Canadian made panels not proven - and German inverter latter quite untrue. Also was told it was local company and it is not. System does not seem to work as suggested poor return on investment .
Solar Inverter - Goodwe
Very unhappy. Company now refuses to communicate or answer questions cannot fairly comment on panels or inverter when it seems things are not working as expected. Power is minimal
Frustrated Customer
We were happy at the price quoted at the Sales stand. I was shocked to find later we also had a 4 year loan to pay off as well. The installers were good except 2 of them couldn’t speak English. They were very neat and tidy. We have been waiting for help with our Inverter since early June and are still waiting.
Installation Photos
