Sunline Energy Reviews

Rated 4.50 from 12 reviews

About Sunline Energy

At Sunline Energy, we are dedicated to providing Australian homeowners and businesses with sustainable and renewable energy solutions at a reasonable cost. Our key team has combined experience of over 20 years and have been specialising in solar energy installations

We feel privileged and proud to serve our customers with solar solutions that are tailor-made for their needs. We help our customers create sustainable ‘green’ energy solutions while reducing their cost of energy.

Why Choose Sunline Energy?

1. We are one of the very few companies to be Solar Approved Retailer by the CEC

2. In house CEC Accredited Solar Installer & Designer

3. We have completed over 5000 Solar Installs for both residential & commercial customers.

4. One of the highest rated Solar Retailer on Product Review, Google & HiPages.

5. We have all the required certifications including the Registered Contractors License from the Energy Safe Victoria, NSW Contractor License, Tesla Certified Installer and more.

Workmanship Warranty

10

Address

Level 1/71 Palmerston Cres South Melbourne VIC 3205

Phone

0402 453 743

ABN

12 605 773 742

In Business Since

2015

Office Locations

Tullamarine - VIC

Number of Employees

10-20

Number of Installations Completed

4000

Number of Commercial Installations

15

Largest Commercial System

99

Accreditations verified by Solar Choice

  • CEC Approved Retailer
Any of the above information look incorrect? Contact sales@solarchoice.net.au

All Reviews

20th February 2024
VIC - 3429
5kW system
5.00

Everything was very smooth and easy

Installer Comments

Everything was very smooth and easy. The sales process was excellent.

Solar Panel - AE Solar

5.00

Solar Inverter - SolarEdge

5.00

21st December 2023
Andrea
VIC - 3028
6kW system
5.00

Installer Comments

Graham was great, quick communication, supportive, knowledgeable and most importantly not pushy.

Solar Panel - Jinko

5.00

Solar Inverter - Sungrow

5.00

Battery - Sungrow

5.00

2nd November 2023
Stephen
VIC - 3131
6kW system
5.00

Installer Comments

Great customer service by Graham. Installation went smoothly and certificate issued within a week. Professional and efficient

Solar Panel - Jinko

5.00

Solar Inverter - Sungrow

5.00

10th October 2023
James
VIC - 3187
6kW system
5.00

Installer Comments

They were not the cheapest, but were the most helpful and took plenty of time to explain things to me, no matter how stupid my questions might have been

Solar Panel - Trina

5.00

I dont know much about it, but thwy are working at present...time will tell

Solar Inverter - Sungrow

4.00

Ita doing its job....wifi data is useful

6th October 2023
Maqbool
VIC - 3753
5kW system
5.00

Installer Comments

Very happy with whole process from quote to installation. installers were very understanding and knowledgeable and understood my requirements.

Solar Panel - Jinko

5.00

Solar Inverter - Growatt

5.00

29th August 2023
Dylan
VIC - 3064
5kW system
5.00

Installer Comments

Very straight forward and unobtrusive. Quick install.

Solar Panel - Jinko

5.00

Solar Inverter - SAJ

5.00

Lesser known brand, but reliable with an excellent warranty and decent user interface.

Installation Photos

28th July 2023
Sergey
VIC - 3046
6kW system
4.00

Review left 2 years after system installed

Installer Comments

In my research, all companies fell into two distinct categories: "cheap" ones that use 3rd party installers (but design themselves) and "expensive" ones that do installation themselves. In my case, the price difference was above 30% (after rebates but before loans). My system was fairly trivial (simple roof, no shade, etc.), so I reckoned anyone should be able to do it, and went with the better one from the "cheap" group, which was Sunline. Being an engineer myself, I gauged "betterness" of the company by the competence of their technical staff I could get through. Of the 6-7 shortlisted companies, only in 2 I could speak to a qualified engineer who could explain some things to my satisfaction, and with whom I could discuss detailed installation options in real time. Sunline was one of them. However, installation was far from smooth, which I half expected. Without going into details, the first team appeared blatantly incompetent and not caring, and in the end packed up and left. But, another team was organised in a week or so, and they were much better. They easily did what the first team refused to do (relates to panels alignment), deeming it was too complicated. In the end, it all worked fine. There were some paperwork delays with rebates due to this mess-up, and some confusion around payment, but it was all resolved amicably. The worst offender was Jemena (the distributor) who took more than a month to reprogram the meter.

Solar Panel - Canadian Solar

5.00

I guess all panels in this range are similar. Too early to tell. I choose these ones mostly for the convenient power output (actually, slightly less than most others), which made an even number of panels in my case (18, instead of 17 with other similar brands). Also, they have black bezel, which looks better than silver.

Solar Inverter - Fronius

5.00

I consciously choose an expensive inverter (but I had no need for sophisticated one). This is a critical component, and I wanted to have open access to it with reliable API and known protocol (so that I could gather statistics independently, without 3rd-party tools). But this may not matter for most. Fronius Primo is clearly a well-designed unit with enough customisation, which is pleasure to work on, and which worked flawlessly so far (1.5+ years). The only thing that the users should be conscious about: it has a fan, which can get appreciably noisy when the power output is close to maximum. (It will be practically silent at night and most times in winter). Don't install it next to windows and doors, if possible.

Installation Photos

28th April 2023
John
VIC - 3198
2kW system
1.00

Installer Comments

Never replied after I accepted their quote.

Solar Panel -

1.00

Solar Inverter -

1.00

17th January 2023
Chris
VIC - 3071
6kW system
5.00

Installer Comments

Access to the double story roof was confined but the team started and finished within about 5 hours. Everything about the process was communicated to me very well. Sunline sales team kept in contact with me at all times from the initial request for a quote until certicgication of the system. . At this pont in time the reconfiguration of the powerboard ( allowing feed in of excess power) might take up to one month. The certification of the installation and electrical work only took a few days after installation (enabling the system to be turned on)

Solar Panel - Canadian Solar

4.00

too soon to compare estimates given to me prior to signing the contract however my app tells me during the first 3 days of power generation this 6.6 (6.03) system recorded 40kw on a clear hot day in January ( 36 degrees ). These panels are facing south on 27 degree and 22 degree metal roofs. We noticed a distinct drop in radiant heat from the ceilings of our two story house . ( panels can cool the roof up to 5 degrees in summer).

Solar Inverter -

3.00

Canadian - too soon to comment

Installation Photos

27th September 2022
Robert
VIC - 3750
2kW system
4.00

Installer Comments

They completed the job as per quoted no dramas all completed within the time frame

Solar Panel - Jinko

4.00

Looks ok but just installed time will tell

Solar Inverter - Goodwe

4.00

Again only just installed

1st September 2022
Emma
VIC - 3070
6kW system
5.00

Installer Comments

Easy to deal with. Quick installation on the day with minimal power interruption.

Solar Panel - Jinko

5.00

Seems fine so far.

Solar Inverter -

5.00

Seems fine so far.

5th July 2022
Kingshuk
VIC - 3750
10kW system
5.00

Installer Comments

Good experience throughout the process

Solar Panel - Canadian Solar

5.00

One of the best in the market

Solar Inverter - Sungrow

5.00

One of the best in the market