Note: Solar Choice is not affiliated with Pylontech Batteries or any other battery manufacturer. Our reviews are independently written using technical documentation and industry analysis.
At a Glance: Pylontech Batteries score 2.5 out of 5
Scoring is based on our solar battery scorecard, which is consistently applied to each brand and battery available on the Australian market. This scoring reflects Pylontech’s latest Force Series which are designed for residential installations.
$$ Price: Based on data from Solar Choice’s network of solar installers, the average price for an installed Pylontech battery less than $1,000 per usable kWh (excluding rebates), placing it in the lower-cost price category.
- Company Backing and Trustworthiness (2 out of 5): Although Pylontech has been manufacturing batteries since 2014, the brand has no formal local office or dedicated Australian support staff, resulting in a low trust score despite its global presence.
- Warranty Offer (2 out of 5): Pylontech batteries offer a 10-year product warranty and guarantee 70% of battery capacity will remain at the end of this period. They also guarantee 3MWh of throughput per usable kWh if battery is not discharged too quickly. This results in a below-average warranty score.
- Customer Reviews (2 out of 5): Pylontech has received mixed customer feedback, with a verified average rating of 3.8 from 5 reviews on Solar Choice’s independent platform.
- Functionality (4 out of 5): Pylontech Force H3 batteries are IP65 environment protection rating, can be AC coupled, fire suppression, or modular battery balancing. These limitations significantly restrict flexibility, safety, and retrofit suitability.
Please note that this score and review reflects our opinion only and we encourage readers to do their own research.
Background on Pylontech – Company History
Pylontech Lithium Batteries Models and Options
Pylontech has 2 series of batteries that have been approved by the Clean Energy Council for sale in Australia – the US series and the Powercube series
US Series
Pylontech’s flagship battery product is the US2000C, a module featuring a nominal capacity of 2.4 kWh and a usable capacity of 2.16 kWh. There are also higher-capacity options including the US3000C (3.5 kWh) and US5000 (4.8 kWh).
These batteries are stackable and designed to connect with 3rd party inverters. They are most commonly used in off-grid systems due to their price point and compatibility with specialist off-grid inverters.
All batteries in the US series operate at a 48V nominal voltage and offer a 95% Depth of Discharge (DoD). The modular design allows for stacking, with up to 8 parallel modules in a rack. Pylontech’s LV Hub can be used to connect 5 strings of batteries, totalling 40 battery modules.
The US series is designed to be compatible with a range of hybrid inverters including from major Australian brands including Goodwe, Sungrow, Solis and SMA. You can find the full compatible inverter list from here: Compatible Inverter list
Force H2 Batteries
The Pylontech Force H2 is a high-voltage, stackable LFP battery system designed for residential and small commercial installations. It represents a significant step up from the older US-series low-voltage modules, offering more power, higher system voltages, IP55 weather protection, and easier outdoor installation.
Each Force H2 system uses the FH9637M battery module, which provides 3.55kWh nominal capacity, with typical stacks ranging from 7.1kWh to 17.76kWh depending on whether 2–5 modules are installed. As the average residential battery install size has increase over 20kWh since the launch of the federal battery rebate, this presents a limitation for this series. The system supports up to six battery groups in parallel for larger installations.
Electrical characteristics include:
- 96V nominal module voltage
- Charge/discharge current of 18.5A (normal) and 42A (max for 15s)
- Operating temperature range 0–55°C (charge) / –20–45°C (storage)
- >8,000 cycle life and 15+ year design life
A key improvement compared with the US-series is its IP55 rating, allowing installations outdoors without an additional cabinet.
The Force H2 is compatible with a range of 3rd party high-voltage hybrid inverters.
Force H3 Batteries
The Pylontech Force H3 is the brand’s newest high-voltage residential battery and is the system used in the new Force H3X “all-in-one” hybrid solution. Unlike the US-series or H2-series, Force H3 is designed to pair seamlessly with Pylontech’s own hybrid inverter (H3X), creating a vertically integrated system with battery, BMS, inverter and EMS from the same manufacturer which now the standard approach for inverter/battery companies.
Each Force H3 stack is built from the FH10050 5.12kWh LFP module. Systems can include 1–7 modules, giving capacities from 5.12kWh up to 35.84kWh, with 100% usable capacity listed for the stack.
Key technical features include:
- 96% round-trip efficiency
- IP65 enclosure rating suited for full outdoor installation
- UL9540A and IEC62619 safety certification
The Force H3 supports multi-string installations of up to six strings, allowing very large home or small commercial systems up to ~210kWh when combined with multiple inverter units.
When paired with the H3X hybrid inverter, the combined system offers:
- 3.6–8kW single-phase models
- 8–15kW three-phase models
- Full off-grid capability with fast transfer
- 97–98% inverter efficiency
- Advanced EMS controls, remote diagnosis, and AI-driven protection features EN-SD-202501-Force-H3X-Spec
This pairing allows Pylontech, for the first time, to offer a complete AC/DC integrated solution, reducing compatibility issues and simplifying commissioning.
How Much do Pylontech Batteries Cost?
The table below which provides an indicative guide based on data from Solar Choice’s Battery Price Index on the cost of installing a Pylontech USB2000 with different battery capacity:
| Pylontech US2000B Solar Battery | Wholesale Price Range ($AUD) |
| 2.4kW (1 module) | $1000 – $1100 |
| 19.2kW (8 modules) | $8000 – $8800 |
| Pylontech US3000C Solar Battery | Wholesale Price Range ($AUD) |
| 3.55kW (1 module) | $1500 – $1600 |
| 28.4kW (8 modules) | $12,000 – $12,800 |
Please note
- Prices are recommended wholesalers listed price and including back up box – final price a customer would be quoted depend on the installer’s mark up and installation costs
- Price estimates does not include any state-based incentives
To give this cost context it is important to balance the cost of a battery against the return of a cheaper power bill. Solar Choice’s solar and battery calculator is a comprehensive tool to understand the financial viability – although be warned, we looked at 48 scenarios and couldn’t find anything that made financial sense.
Since 2008 our knowledge and sophisticated software has allowed over 300,000 Australian households and businesses to make a well-informed choice on their solar & battery installer.
Australian Warranty Terms for Pylontech Batteries
Pylontech’s Australian warranty for the Force H-series (H1, H2, H3) consists of a 10-year product and performance warranty.
The Force H-series guarantees at least 70% of nominal energy will remain at the end of the warranty period and that in this time the battery will deliver a minimum through-put as described below.
Throughput Warranty (Minimum Total Energy Delivered)
The warranty ends when either 10 years have elapsed or the rated throughput is reached. The throughput guarantee per usable kWh of nominal energy is:
| Model Series | Max C-rate allowed | Total Energy Throughput | Notes |
|---|---|---|---|
| Force H2 | ≤0.5C | 3.0 MWh per kWh | — |
| Force H3 | ≤0.5C | 3.0 MWh per kWh | |
| Force H3 | ≤1C | 2.8 MWh per kWh | Higher C-rate reduces throughput allowance |
Important notes on C-rate:
C-rate is the speed at the battery will discharge. A rate of 0.5 means the battery will discharge completely over 2 hours and a rate of 1 means the battery will discharge completely in 1 hour. If the inverter your installing has a rating that is greater than half the battery storage capacity then this might impact your ability to claim on the through-put warranty.
The US Series has a poorer warranty offer with a minimum guarantee of 60% of the original capacity after 10 years. This is below the industry average of 70%. There is no minimum throughput guarantee for these batteries.
Warranty Claim Process & Support Limitations
Claims must be lodged with the authorised reseller, or directly with Pylontech via a China-based support email/phone. Local Australian after-sales support is handled through Forte Powertech Pty Ltd, the listed importer.
This means Pylontech still does not operate an Australian office, which may impact claim resolution time compared with brands offering local support facilities.
Read more about Pylontech’s US Series Warranty and Force Series Warranty here.
Pros and Cons of Pylontech Battery
Pros:
- Compatible with a broad range of solar inverters
- Long history and track record in battery production globally (not in Australia)
Cons:
- Do not have Australian office to provide technical support or process warranty claims
- Below average warranty conditions, particular with US series
Pylontech Specifications – Force H3 vs US3000C
| Specification | US3000C | Force H3 |
|---|---|---|
| Usable Capacity | 3.2 kWh | 5.12 kWh |
| Charge / Discharge Current | 37 A (recommended) | 10 A standard, 50 A rated, 55 A max (15 min) |
| Cycle Life | >6000 cycles @ 25°C | 8,000 cycles |
| System Connection | Up to 8 modules in parallel | 1–7 modules per stack |
| Battery Cell Technology | Lithium Iron Phosphate (LFP) | Lithium Iron Phosphate (LFP) |
| Dimensions (W × H × D) | 442 × 420 × 132 mm | 540 × 350 × 360 mm |
| Weight | 32 kg | 53 kg |
| Operating Temperature Range | –20°C to 60°C | –10°C to 55°C |
| Outdoor / Indoor Rating | Indoor only (IP20) | Outdoor capable (IP65) |
| Warranty | 10 years | 10 years |
Independent Battery Testing
ITP Renewables have established an independent battery testing centre at the Canberra Institute of Technology and perform accelerated life cycle testing on batteries in 3 year phases. The centre is supported by a $1.29m grant from the Australian Renewable Energy Agency (ARENA) under its Advancing Renewables Program, and testing is conducted scientifically without interference from any manufacturers. ITP is currently testing 15 residential scale batteries available on the Australian market, and has had a total of 26 batteries installed at the centre.
The Pylontech US2000B commenced testing in 2017 as part of phase 2 of the program and the results are publicly available on the battery testing centre’s website.
We’ve sifted through the reports and can see that the battery experienced no operational issues relating to control, communication and reliability in its 4 years on the trial. Overall the capacity degradation rate observed in the testing centre looks to be in line with expectations.
Conclusion – Our Verdict On Pylontech Batteries
The newer Pylontech Force H3 series fixes a lot of the issues in the earlier US Series. The product is now is on-par with the more cost-effective batteries that are available in Australia.
Whilst Pylontech batteries have been sold in Australia for some time, the Chinese brand have not established any local presence or support for end-customers. This is a point of concern for buyers who must rely on their installer for all servicing and support.
Read more product reviews from Solar Choice
Since 2008 our knowledge and sophisticated software has allowed over 300,000 Australian households and businesses to make a well-informed choice on their solar & battery installer.
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Reviews from Australians who have installed Pylontech Batteries
Review left 9 years after system installed
They make batteries that quickly turn out to be defective and that don't communicate with the ones previously manufactured, and they take absolutely no responsibility for the inconvenience they cause to customers
Review left 3 years after system installed
Good battery performance but somewhat slow response on warranties
Review left 2 years after system installed
When I signed up for a Redback battery I was informed and was under the impression I was receiving an Australian made battery. I was told Redback batteries are made in Queensland and that I was supporting an Australian company. The battery that is housed in a Redback branded case, is in fact a Pylontech battery, that according to a Google search is made in China. I feel I have been misled When raising queries with Redback about performance of the battery their customer service team were dismissive, and made me feel I was being difficult and stupid for asking questions. I would not recommend Redback batteries based on the above
Batteries seem quite good.
