Quality Solar Systems Reviews

Installer Comments

Great communication. I was referred by a friend. Very good company

Installer Comments

Focus was on matching clients needs to an appropriate system rather than recommending a system where size and cost benefited the installer. Had a number of quotes where installer was only interested in selling a cheaper system at a Rolls Royce price

Installer Comments

Installer Comments

This company shouldn’t be in business, not genuine. Let you sign contract and pay deposit and after that will not talk to you again

Installer Comments

Sales rep forgot that I have already a fairly new system (1phase) and then ordered a 3-phase inverter - I am no technician and have to trust the installer has the knowledge. to cut short system never got installed as any request for a date got ignored. Now the company does not refund the paid amount. dishonest and unfortunately still offered to people on this webpage.

Installer Comments

The installation took much longer than anticipated, despite my repeated contact with the company - well over two months between signing the contract/paying the deposit and the installation commencing. The person who provided the quote was not adequately informed about installation requirements and last minute adjustments were needed on-site. I was surprised to receive the final invoice before the installation was complete - and its terms being payment within "1 day"!

Installer Comments

Good experience in terms of the sales service. Disappointed that the solar panels installed were not the ones agreed in the contract and with less warranty time. The company offered me a small discount as compensation after I raised the issue. The installers initially tried to convince me that it was not possible to fit all the panels in the roofs agreed upon in the contract and suggested an alternative roof that would not get as much exposure. I had to persist and finally the panels were installed as agreed. I'm happy with the installation so far but the installers did not clean up very well after themselves. I'm still finding bits of plastic 2 months after the installation. The system is working OK.

Installer Comments

Stay away from Quality Solar Systems The rep turned up 1hr different to appointment for quote. Gave us the sales speech. All sounded great. After signing contract and doing my own research on what we were quoted I discovered differing facts. They would deny saying things and then later say he did say it. (All communication was via email or sms). Lots of problems with the company. Original day of installation was cancelled by them. No reason given. Later I found out that they had quoted for parts they didn't have. Actual day of installation they brought a different inverter to what we had paid for. They didn't bring smart meter. Was continually lied to. I'm still having problems chasing up Roy to find out about smart meter. DO NOT deal with this company!  

Installer Comments

Roy in Toowoomba was extremely friendly and helpful, visited us in our home and provided lots of information about different panels and inverters and respected my opinions and in the end allowed me to make the decision (Hyundai/Sungrow) Installers were professional and quick, panels have been up now for a couple of months with no issues. The panels are working efficiently and the app to go along with the inverter is very handy. We would have loved a final follow up from Roy which we never received but we have run into no issues.