Quality Solar Systems Reviews

Installer Comments

My overall experience is extremely beneficial. Excellent service throughout. Staff is efficient, accurate, and friendly. Strongly recommended.

Installer Comments

The sales process was easy, and the installers were friendly and arrived on time. They did a great job and cleaned up after themselves. I'm happy with the overall experience.

Installer Comments

The sales process with Quality Solar Systems was excellent. Their sales representative was knowledgeable and patient, answering all my questions clearly. They designed a custom system for my needs and offered a competitive quote. The installation itself went smoothly. The system has been working flawlessly. Highly recommend

Installer Comments

The sales process was excellent. The communication was great. They explained to me every detail of how it going to work. The installers and the rest of the team on Quality Solar Systems are the best, they were very friendly and came on time as agreed. They clean the surroundings after the installation. They even called me a few months after the installation how my panel was performing. I am very happy with the whole team.

Installer Comments

The sales process was excellent. The communication was great. They explained to me every detail of how it going to work. The installers and the rest of the team on Quality Solar Systems are the best, they were very friendly and came on time as agreed. They clean the surroundings after the installation. They even called me a few months after the installation how my panel was performing. I am very happy with the whole team.

Installer Comments

We did extensive research over a long period of time. Most of the companies had representatives that lacked the technical expertise of Quality Solar Systems thus leaving us in a quandary as to which system to go with. Roy was clear and concise exhibiting a broad knowledge on the subject and it became immediately simple to understand the pros and cons of choosing and using any given system. The 20 kilowatt installation was without fault and it continues to be so. We chose Tindo Australian made panels .Despite the slight cost impediment we feel that supporting the home team will pay dividends over the long term. To all concerned a big thank you all concerned from Roy to Mitch well done.

Installer Comments

this is the 3rd system installed for me by quality solar and it was just a simple process, the installers were just amazing and even complimented by the solar hot water installer quality solar delt with the new meter upgrade after the installation and all has been peachy i would highly recommend using this company ..QUALITY SOLAR ARE THE BEST..

Installer Comments

Great service end to end. Friendly staff, accurate and efficient. Highly recommended.

Installer Comments

All went well no issues and good information provided

Installer Comments

Competitive pricing, knowledgeable and tailor their offer to suit actual requirements (as opposed to upselling). Fast installation and great follow up service.

Installer Comments

Sales process involved detailed discussion of the costs and benefits of the potential installations on premises, as well as the physical installation process. Installation was delayed due to manufacturing issues but the company continued to remain in contact and identify potential install dates to fit my requirements. Actual install of the panels and solar unit was conducted with professionalism and attention to detail and safety, with excellent post-installation support to ensure that we had the best experience.

Installer Comments

Polite, punctual and professional, even cleaned up after themselves. Most importantly their follow up after we had a slight issue was prompt and the system was back up and running quickly

Installer Comments

The entire process from start to finish was very pleasing. Starting with Roy who was very experienced in all aspects of solar power systems who explained everything in a manner that was clear and concise and finishing with the installation team headed by Mitchell who were faultless in every way. We were very pleasantly surprised particularly in an era where good old fashioned quality and service are far from common. A big thank you to all involved.

Installer Comments

We had Quality Solar install a second ( 6.2kw) system on my roof. The preliminary assessment to determine size was done promptly and the terms of contract explained efficiently. The after installation service was great and even following a few hiccups due to severe weather events, the service tech solved our issues and set me up on the solar web app. I’ve now ordered a battery for installation later in the year, with a view to adding an EV charger. Well done Quality Solar team.

Installer Comments

Sales process was good. The installers were on time very friendly well dressed and tidy and punctual. I am sure we did need some kind of post installation at that time not really sure.

Installer Comments

The sales process was smooth . Any questions were answered. Roy the sales man was easy to communicate with, and the installation team was a breeze to communicate with. We are now 12 months in and no problems at all . I am more than happy to refer friends and family to them and if I ever need another installation I wouldn't hesitate to use the company again Thank you

Installer Comments

We didn’t have any problems at all with Quality Solar Systems , the sales person explained everything we needed to know, completely satisfied from the start to the installation , highly recommend

Installer Comments

Best decision I have made installing solar. Quality solar systems were easy to deal with and were very fast with the entire process.. Their quote was a little higher than others, but it was the warranty period on parts and installation that I wanted and paid the higher price. Their installers were top notch and were able to accomodate changes to the system on the fly where they needed as there were som minor hiccups with the system. They were really nice guys and quick at their work without sacrificing quality. Essentially they knew exactly what they were doing. It’s been nearly 3 months since the install and there have been no issues or after sales support required, however my experience with the sales to installation process was flawless. I would not think I would have any issues if I needed to request support. I would highly recommend Quality Solar Systems for the quality of the system and their installers.

Installer Comments

From the sales folk to the installation, they were all excellent and friendly.

Installer Comments

Very friendly, quick 13kW installation by highly qualified specialists. Also great support post installation, our first 2 bills came with credits, which is fantastic!

Installer Comments

Quality solar provided efficient and professional service from the initial quote through to completion of installation!

Installer Comments

Would like to thank the staff and the technician for helping us choose the right EV charger that suits our needs. A professional installation and service. Highly recommend this Company. Darren

Installer Comments

Sales team was awesome. Led by Mister Roy who was a pleasure to deal with. Factual and lots of choices. The Installers were friendly and the Install was done in a timely and neat manner. I trust this Company.

Installer Comments

The installation team was very professional and on schedule. They used the latest products and the installation happened smoothly. I'm happy with the final product.

Installer Comments

The sales process was 'first class' ... very professional with full explanations of all components of the solar system and the 'good' and 'not so good' of each brand of each component that could be chosen to complete our system. A detailed explanation of each component was given and the two Quality Solar System representatives were impressive with their full knowledge of the products and options on offer. I was impressed that we were presented with systems ranging from budget to top range.

Installer Comments

Initial communication great good quote good salesman. Poor customer service after agreement was made. 6 months passed before we had to chase up on a weekly basis to get anything done. Finally got installation done then took 4 months to get everything sorted to get connected to grid

Installer Comments

Installer Comments

I had solar panels installed by Quality Solar Systems in June 2023. Their quote was the most competitive out of about 6-7 quotes that I obtained. James was very friendly and helpful throughout the whole process - from finding the right solar system for me, getting a quote, setting up the install, and follow up afterwards. There was a quick turnaround from me accepting the quote to install date. Jon and his boys who did the install were very professional and did not leave behind any mess or broken tiles. Three months later, the whole system is still working well with no problems at all. Overall I'm very happy with the goods and services provided by Quality Solar Systems.

Installer Comments

Great communication. I was referred by a friend. Very good company

Installer Comments

Focus was on matching clients needs to an appropriate system rather than recommending a system where size and cost benefited the installer. Had a number of quotes where installer was only interested in selling a cheaper system at a Rolls Royce price

Installer Comments

Installer Comments

This company shouldn’t be in business, not genuine. Let you sign contract and pay deposit and after that will not talk to you again

Installer Comments

Sales rep forgot that I have already a fairly new system (1phase) and then ordered a 3-phase inverter - I am no technician and have to trust the installer has the knowledge. to cut short system never got installed as any request for a date got ignored. Now the company does not refund the paid amount. dishonest and unfortunately still offered to people on this webpage.

Installer Comments

The installation took much longer than anticipated, despite my repeated contact with the company - well over two months between signing the contract/paying the deposit and the installation commencing. The person who provided the quote was not adequately informed about installation requirements and last minute adjustments were needed on-site. I was surprised to receive the final invoice before the installation was complete - and its terms being payment within "1 day"!

Installer Comments

Good experience in terms of the sales service. Disappointed that the solar panels installed were not the ones agreed in the contract and with less warranty time. The company offered me a small discount as compensation after I raised the issue. The installers initially tried to convince me that it was not possible to fit all the panels in the roofs agreed upon in the contract and suggested an alternative roof that would not get as much exposure. I had to persist and finally the panels were installed as agreed. I'm happy with the installation so far but the installers did not clean up very well after themselves. I'm still finding bits of plastic 2 months after the installation. The system is working OK.

Installer Comments

Stay away from Quality Solar Systems The rep turned up 1hr different to appointment for quote. Gave us the sales speech. All sounded great. After signing contract and doing my own research on what we were quoted I discovered differing facts. They would deny saying things and then later say he did say it. (All communication was via email or sms). Lots of problems with the company. Original day of installation was cancelled by them. No reason given. Later I found out that they had quoted for parts they didn't have. Actual day of installation they brought a different inverter to what we had paid for. They didn't bring smart meter. Was continually lied to. I'm still having problems chasing up Roy to find out about smart meter. DO NOT deal with this company!  

Installer Comments

Roy in Toowoomba was extremely friendly and helpful, visited us in our home and provided lots of information about different panels and inverters and respected my opinions and in the end allowed me to make the decision (Hyundai/Sungrow) Installers were professional and quick, panels have been up now for a couple of months with no issues. The panels are working efficiently and the app to go along with the inverter is very handy. We would have loved a final follow up from Roy which we never received but we have run into no issues.