Quality Solar Systems Reviews
About Quality Solar Systems
At QSS we are a dedicated CEC Approved Solar Retailer who live and breathe renewable energy and signed onto Code of Conduct, committing ourselves to quality across the board. We are passionate about helping you save big and ensuring you get the best value products & services for your hard earned money along with contributing to a cleaner environment & leaving a better world for our children and grandchildren. We are a team of dedicated professionals with 6+ years of experience in end-to-end solar management solutions â€“from design and installation to maintenance. We design solar for now and also with the future in mind to take advantage of any changes as they happen and get the best return for their investment.
-100% Aussie Owned and Operated company
-Obligation free face-to-face consultation
-No deposit, No upfront cost & Interest free payment plans available
-Only Quality Products with Strict Quality Control & Australian Warranty
-Professional Team with Own in house installers.
Good experience in terms of the sales service. Disappointed that the solar panels installed were not the ones agreed in the contract and with less warranty time. The company offered me a small discount as compensation after I raised the issue. The installers initially tried to convince me that it was not possible to fit all the panels in the roofs agreed upon in the contract and suggested an alternative roof that would not get as much exposure. I had to persist and finally the panels were installed as agreed. I'm happy with the installation so far but the installers did not clean up very well after themselves. I'm still finding bits of plastic 2 months after the installation. The system is working OK.
Solar Panel - Longi
Panels working well so far.
Solar Inverter - Sungrow
The daily amount produced stopped showing correctly and is now showing 0W constantly. Apart from that the inverter is working well.
Stay away from Quality Solar Systems The rep turned up 1hr different to appointment for quote. Gave us the sales speech. All sounded great. After signing contract and doing my own research on what we were quoted I discovered differing facts. They would deny saying things and then later say he did say it. (All communication was via email or sms). Lots of problems with the company. Original day of installation was cancelled by them. No reason given. Later I found out that they had quoted for parts they didn't have. Actual day of installation they brought a different inverter to what we had paid for. They didn't bring smart meter. Was continually lied to. I'm still having problems chasing up Roy to find out about smart meter. DO NOT deal with this company!
Solar Panel - SunPower
Solar Inverter - Fronius
Roy in Toowoomba was extremely friendly and helpful, visited us in our home and provided lots of information about different panels and inverters and respected my opinions and in the end allowed me to make the decision (Hyundai/Sungrow) Installers were professional and quick, panels have been up now for a couple of months with no issues. The panels are working efficiently and the app to go along with the inverter is very handy. We would have loved a final follow up from Roy which we never received but we have run into no issues.
Solar Panel - Hyundai
We installed a fair amount of panels on our roof and they look great even though they fill the roof quite a bit
Solar Inverter - Sungrow
App is great though can be a bit confusing at first. Allows us to track usage and profits made by feeding back to the grid.